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Reviews2019-10-31T09:54:49+00:00
Reviews
Read through these unaltered reviews and get a transparent look at what it's like to work with us.
HOW WAS YOUR EXPERIENCE
4.8
4.8 rating
4.8 out of 5 stars (based on 530 reviews)
Excellent83%
Very good15%
Average1%
Poor1%
Terrible0%

No Title

5.0 rating
December 10, 2019

From day one I was constantly kept in the loop of what was going on with my refinance. The employees clearly and concisely kept me aware of all the details(big and small) so that I had a full understanding of what was going on. If I called or emailed I got immediate responses. They made the entire process so easy. Having 3 kids I don’t have much extra time and they worked with me every step of the way. So impressed and I would highly recommend them again in an instant.

Armando .

No Title

5.0 rating
December 10, 2019

+Good match. Worked well for me.

Barbara R.

No Title

5.0 rating
December 10, 2019

Very easy to work with.

Michael L.

No Title

5.0 rating
November 30, 2019

Great, Jake and others walked us thru every step so that we wouldn’t have any problems – which we didn’t.
Thank you

John R.

No Title

4.0 rating
November 29, 2019

Competitive company, yet— professional, direct, and professional. Overall, my personal experience was pleasant and more than satisfactory. I’d recommend Meridan, to everyone!

Lauralee .

No Title

5.0 rating
November 27, 2019

We had an excellent experience all the way through the loan process. From the originator Phil Fiorino to the closer Marleen Shaneybrook the process was efficient and professional. They even answered the phone when we called with questions! The Title Company also did an excellent job.
Thank you, Meridian!

Mark H.

No Title

4.0 rating
November 27, 2019

The refinance process was a tad lengthy but I understand the company has to do their due diligence in making sure everything is done correctly . Christopher Andrews and Jennifer Palmer were awesome during the entire process. The only complaint I have is the company uses the balances when they do the I tap credit check as the payoff balances for credit cards. When I revived the checks to pay off my credit card the amounts on a few checks did not pay off some of my accounts and had to come out of pocket to actually pay off some accounts. If the sprit and intent of the refinance is to pay off credit cards the company should get the actual balances so the customer should not have to come out of pocket. This is why I rated the company 4 stars instead of 5.

Robert M.

No Title

5.0 rating
November 27, 2019

First thing I would like to say About Meridianhn.com is that they were very very professional we did not have a hard time or any problems with them at all they did what they said they were were going to do and Oliver Quinn was such a great help and very professional when speaking with me and my husband so thank you very much Oliver for your time and your Patients and your Professionalism would we use meridian again yes in a heartbeat. P.s thank you very much.

Mr s.

No Title

5.0 rating
November 27, 2019

Very smooth process. Would use again in the future

Todd .

No Title

5.0 rating
November 26, 2019

Meridian was excellent. I was nervous and they were all very patient and reassuring.

Kathy .

No Title

5.0 rating
November 26, 2019

The team at Meridian did a great job on my refinance. I had lofty goals in that I wanted to get a lower APR, move down in payment terms and clean up a couple of debts to free up some cash flow. Meridian helped me accomplish all these goals. The process was easy and once you get rolling the time from start to finish goes very quickly. I would highly recommend Meridian!

John C.

No Title

4.0 rating
November 26, 2019

Initially we had hoped to close by end of October, however additional documentation was requested which slowed the process. Team was great in keeping us informed and professional. I would recommend all documents be requested up front unless it is policy after underwriting receive loan request. If needed, I would use your company again in the future.

Robert J.

No Title

5.0 rating
November 26, 2019

great experience would use them again

david d.

No Title

3.0 rating
November 26, 2019

Honestly, I would have given them at least four stars because they are a good company. But the process took WAY too long, about 2.5 months when the national average for a refinance is about 6 weeks. It would have taken longer had I not given them an ultimatum that they needed to prioritize getting it finalized, or I would drop out. So they escalated it to management and then everything suddenly worked out. I just didn’t think that was necessary, I had to push them to communicate with me on statuses as well. Plus the closing agent at the end was late to our scheduled time and he just strolled in apologetically and rushed the closing process, with messy handwriting and was texting on his phone at the same time! I found that unprofessional. Other than those issues, I was happy to work with everyone else (Chris Andrews and team) and grateful to get the process done. It has helped our finances.

SV .

No Title

4.0 rating
November 26, 2019

It took very, very long but in the end it turned out good. All your associates were very friendly and tried hard to pull it through. Thank you!

Jens S.

No Title

2.0 rating
November 22, 2019

Not super terrible. Every step was just slightly not as good as promised. Never had a strong feeling my mortgage was being managed well. My only comparison is to my initial mortgage with another company. Expectations were constantly set with time frames. Never did I feel like I was managing that staff. Professionalism is key with the largest investment of my life.

Veronica B.

No Title

5.0 rating
November 15, 2019

Smooth from step one to step done. Always, without fail, each team kept me updated as my loan moved from them to the next team. When they emailed, they followed up with a phone call to make sure I got the email and what my next step was. Not once did I wonder what was happening.

Christine H.

No Title

5.0 rating
November 14, 2019

The people at Meridian where great. They are friendly and helped me every step of the way. Thank you so much.

Frank I.

No Title

5.0 rating
November 14, 2019

The whole process is seamless. Every department has their part and they get it done. The only constructive feedback I have is how long it takes to complete. I would definitely recommend Meridian Mortgage to my friends and family.

CJZ .

No Title

5.0 rating
November 14, 2019

I found Meridian staff, that assisted me with my refinance, professional, knowledgeable, and always followed through with my questions in a manner to ensure a smooth process.

Susan G.

No Title

5.0 rating
November 14, 2019

The officers were extremely friendly, knowledgeable, easy to talk with and understand.

Daniel H.

No Title

4.0 rating
November 13, 2019

Everyone was friendly, helpful & stayed in touch throughout the loan process. Very easy to work with.

Rhonda D.

No Title

5.0 rating
November 13, 2019

Very professional and thorough. I was informed every step of the way. I will be recommending you to all my friends, thank you.

Hassan C.

No Title

5.0 rating
November 13, 2019

After reading some of the posted reviews for the mortgage process I wanted to post my experience. After the mortgage market crash that almost brought down our economy, there are many consumer Protections in place for a reason. Everyone I spoke to was very upfront and very thorough about the process. In particular Christopher Andrews, Phil Thompson, and Matt Brown. The entire process took A little more than two months, but my wife and I are very glad Mouradian was in touch with the mailer to get this whole process started it came out or you need time because I was looking to do a refi and consolidate first, second and some credit card debt. The costs were to be expected. The company is very professional and very thorough probably the best experience we’ve ever had with the mortgage company. I would give them a recommendation at any time and I hope this review will help.

Frank G.

No Title

5.0 rating
November 13, 2019

Even though the process ended up being longer than I expected, the people we worked with were exceptional!! Communication was timely and thorough. we were very pleased with the outcome!!

Robert G.

No Title

3.0 rating
November 3, 2019

The staff tended to be less forthcoming with explanations than I expected; seemingly too many people involved in the communication process. When I asked questions, I got the feeling that answers were given with impatience.
The notary public that came to my residence to do the closing asked for my photo ID, but refused to allow me to confirm hers. To me, that was a professional discourtesy. She would not provide a business card. I would not recommend using her again.
On the other hand, the appraiser that came to review the property came when I was not available, but my husband was there. He was very courteous and thorough, and did provide a business card. He was first rate.

Gretchen L.

No Title

3.0 rating
November 3, 2019

While the initial experience went well, it took longer to refinance then it did to get our mortgage. Two months is long for a refi. We are thankful that the process is finally complete.

David L.

No Title

5.0 rating
November 1, 2019

I cannot tell you how I appreciated team members staying in touch with me throughout the whole process. I never felt stressed at any point!! Thank you

Phyllis M.

No Title

5.0 rating
November 1, 2019

I appreciated the professionalism of everyone I was in contact with. I found all of them to be knowledgeable and most importantly, they were responsive. I felt they really looked at all of the possibilities to make my loan request become a reality. I would recommend Meridian to others should the opportunity arise. If I could change one thing it would be to shorten the time from loan application to loan closing.

Michele J.

No Title

5.0 rating
October 31, 2019

They took my hand and walked me through everything. I’d been married for over 30 years. My wife handled all the bills, now I want to refinance and had no idea what I was doing. I talked with Tony Eckert and got everything rolling, then I spoke with Carla and a few other people and then Anthony Spinelli. To say that they were nice and helpful was an understatement. It was like dealing with friends and everything was explained in layman’s terms as we went along. All my questions were answered and there was never a time that I felt lost. Everything was laid out and it was like dealing with friends. Thank you so much…..you folks made this such a pleasurable experience !!!!!

Cornelius V.

No Title

3.0 rating
October 31, 2019

Most of the process was okay. I do feel like you drug the process out and your closing costs are exorbitant.

Lori C.

No Title

5.0 rating
October 30, 2019

My experience was excellent. I was treated professionally by everyone, that also includes the appraiser, closing attorney etc.. Everyone was very courteous and attentive to my needs.
It was quite an easy transaction. Thanks to all involved.

Margaret M.

No Title

4.0 rating
October 30, 2019

It was a lengthy process, but I am thankful for the opportunity that Meridian Mortgage has afforded my family. Prior the getting my loan refinanced, we were drowning in debt. We didn’t have the greatest credit score either. But through the hard work of Meridian loan officer(s) and their resilience and persistence in working with the underwriter, my loan was eventually approved. Being relieved of all that credit card debt and receiving a cash payout to has afforded me an opportunity to do some much needed repairs. Thank you for all your help. It is truly appreciated

Dianne J.

No Title

4.0 rating
September 17, 2019

The customer service was top notch! All of the representatives we talked to were always courteous, professional and knowledgeable. When we sent questions to them, they always responded timely to our inquiries. At closing, we received a little bit less than what we were told initially, but the overall experience was very pleasant. I highly recommend this company.

LAMONT D.

No Title

5.0 rating
September 17, 2019

I had a great experience with Meridian. My purple team members Philip Fiorino, and Oliver Quinn, keep me in the loop from start to finish. Although the process is long, and the request for documents many, they were constantly keeping me up to date with the process. In the end, I got every thing that I wanted with my refinance. Thanks again for making this a good experience.

Thomas N.

No Title

5.0 rating
September 10, 2019

Matt Brown, Mike Kingsley, and Phil Thompson did an outstanding job and really went above and beyond with getting my loan to the finish line.

Jesus N.

No Title

5.0 rating
September 9, 2019

I couldn’t have asked for an easier, more flexible way of refinancing my mortgage. I work a lot of hours which makes my time not the easiest to work around but your team found a way. All the people I had dealt with at Meridian where consistent on their times and true to their word. Which in turn I found to be trustworthy. I am very satisfied with your services and will recommend them to anyone who is looking in to refinancing their home mortgage.

Sean I.

No Title

5.0 rating
September 8, 2019

A long process but everyone was kind and very helpful. Only one small thing we didn’t understand, we gave our bank routing information for a direct deposit (we thought) but our cash was wired and we were charged a $15.00 fee for that process. We questioned our bank and was told if it would have been directly deposited there would not have been a fee. Over all this was a very pleasant experience!

Victor O.

No Title

5.0 rating
September 6, 2019

I was very pleased with the high level of customer service that I received from Meridian. The individuals on the team that worked with me kept me in the loop throughout the process. They were courteous and professional and demonstrated interest in my account. I highly recommend Meridian for all mortgage needs.

Alicia C.

No Title

3.0 rating
September 5, 2019

The lack of communication was concerning. Days would go by before I heard anything. Trying to come up with the right paperwork when someone would ask for it was also a chore, wish they would have asked for everything they wanted up front, each day it was something new. I feel like it took months to get the refinance to go through. Also, I did not feel like this was a personable experience, every week I would pushed through to someone else. This is the first company that would actually finance me and pay off some of my debt so that was a positive, overall I don’t think I would go through the process again with this particular company.

Kristina M.

No Title

5.0 rating
September 5, 2019

better offer than others–everything went very smoothly

Lynn I.

No Title

5.0 rating
September 5, 2019

Meridian was so easy to work with on my refinance. Everything moved along quickly.

Nancy N.

No Title

4.0 rating
September 5, 2019

It was a little difficult with the long distance communication, but overall it was a good experience. Everyone was helpful in providing step-by-step information to make the process go smoothly

Robert I.

No Title

5.0 rating
September 3, 2019

Loved my experience with Sira. She was so professional and did everything to get my Refi done in a timely manner. Will recommend her to anyone I know that needs a home loan.

Cristina U.

No Title

5.0 rating
August 26, 2019

Everyone involved made the process run smooth, and had excellent communications.

JoAnne W.

No Title

5.0 rating
August 19, 2019

My recent mortgage refinance with Meridian was a great experience. Every person who handled my loan during the process was efficient, pleasant and easily reachable if I had any questions. Meridian has my highest recommendation.

Patricia N.

No Title

3.0 rating
August 18, 2019

This process took entirely too long! From the initial request for documents to closing it was four months. That is a long time to “walk on eggshells” worrying that any money mis step could nix the whole deal. I don’t think we were kept informed of the process status at all. most communication was initiated by us and it usually took more than 24hrs for a response and then my question many times could not be answered by the individual that followed up with us.

Daniel K.

No Title

5.0 rating
August 18, 2019

My experience was excellent, especially with my main contact at Meridian, Jake Holland. He was informed, responsive, and available. He really helped my confidence level in the company. It was about a two month process for me but I knew they were being thorough and there was never a lag in things…I was always working with a member of the team.

Joann M.

No Title

5.0 rating
August 15, 2019

Everyone was very kind and willing to help. They help me get out of dept and into a better financial situation. At a time a really needed it.

Karen N.

No Title

5.0 rating
August 14, 2019

Great experience, staff there was courteous and very helpful, the process from beginning to end went as it was supposed too!

Joe C.

No Title

1.0 rating
August 14, 2019

Slow were at 3 months just signed paperwork at 4 business days later still haven’t received the cash out. During the process bounced from multiple people given completely different dates for everything. Asked for the same information they had already multiple times as if they haven’t even looked at the paperwork given. It took longer then our initial purchase of the home.

Paul N.

No Title

5.0 rating
August 13, 2019

Everything was so easy. I couldn’t believe it.

Jeffrey N.

No Title

5.0 rating
August 12, 2019

Everyone I spoke with was wonderful and very helpful. The only hiccup was the length of time my loan was with the under writers. That step alone took over a month. That being said, everything ran smoothly and efficiently.

Barbara N.

No Title

4.0 rating
August 8, 2019

Very NICE PEOPLE … Underwriter process VERY SLOW … the whole process took almost 3 months beginning to end. The underwriters would go until they found one hic-up and send it back .. then the next week another hic-up and they would stop AGAIN … instead of going through all of the paper work and sending it back all at once. By the time I was finished I had paid bills 3 times so most of the balances being paid off had been over paid by as much as $1500. A month after checks were sent out I am still waiting for refunds from the over paid accounts. The processors were VERY UNDERSTANDING AND HELPFUL with my frustration. But I have done other homes in as short as 3 weeks !!! Still I was pleased … to get it done FINALLY !!!

John I.

No Title

5.0 rating
August 7, 2019

This was the easiest refinance I have ever been through…thank you team…you all was awesome from start to finish

Horace N.

No Title

5.0 rating
August 6, 2019

Our refinance process was very straight forward without any surprises and we were very happy with every customer service representative we had contact with. We were kept informed about every step along the way. The process took a little longer than your traditional refinance at the local bank but in the end the wait was worth it. Would do business with Meridian again.

Mark N.

No Title

5.0 rating
August 5, 2019

Very helpful and would recommend to anyone.

Scott I.

No Title

4.0 rating
August 4, 2019

Overall very good

Thomas T.

No Title

4.0 rating
August 3, 2019

Total process was without any issues. But things were a little slower than I expected. I was a little worried when I received my property tax bill which should have been paid in July. Call Phil Thompson he said it should have been and said he would check to verify that a check was sent.

Peggy N.

No Title

5.0 rating
August 1, 2019

Super quick and easy. Great communication. Always answered my questions pretty fast.

Stephanie W.

No Title

5.0 rating
July 31, 2019

From start to finish, the process was smooth and efficient. All of the Meridian associates I dealt with were polite and informed. I would definitely recommend using this company for your mortgage needs.

Sean N.

No Title

4.0 rating
July 30, 2019

All went well until we got to Underwriting. Moved very slowly, total about 60 days (they had said 30-45 days from start to close so I guess 2 weeks extra is not bad?). Otherwise very professional and on top of things. I would recommend Meridian to my friends. Thank you Matt and JoAnn for all you did for me and my daughter!

Maria C.

No Title

5.0 rating
July 27, 2019

I am so glad I choose to refinance and consolidate my bills, the process went very smoothly and I was frequently contacted and made aware of the status of my loan. I feel such a relief

Monica I.

No Title

5.0 rating
July 26, 2019

I would definitely recommend Meridian for a mortgage company. We were trying to do debt consolidation and they were wonderful. We had previously tried another major company and we weren’t happy with them. Meridian was friendly, quick, and efficient. Go glad we made this decision.

Amy W.

No Title

5.0 rating
July 25, 2019

Everything went smooth !!!

Anne N.

No Title

5.0 rating
July 24, 2019

Everyone at Meridian was great to work with. All were very personable and had answers to all of our questions. Would recommend Meridian to anyone, and really appreciate the support for veterans. Well done!

Thomas M.

No Title

5.0 rating
July 23, 2019

Meridian made the whole refi experience relatively simple… straightforward information along with constant updates of the process made this a totally clear and professional process. Many thanks!

Lee V.

No Title

3.0 rating
July 22, 2019

Started out good then for a week I couldn’t get in touch with the person I was working with then got in touch then again 3 more days nothing. After that I was pretty far in the process the person I was dealing with finished and I was put with someone else who finished up fine.

Thomas T.

No Title

5.0 rating
July 19, 2019

Had an amazing experience with everyone at Meridian Home Mortgage. It was so smooth and always felt informed. Would definitely recommend!

Sarah I.

No Title

4.0 rating
July 18, 2019

This was a very good experience. Everyone that we encountered was very nice and professional and new exactly where we were in the process. We had a very good experience.

Kathryn C.

No Title

5.0 rating
July 17, 2019

Very professional staff from the timers applied to the closing. LOVE the fact they sent an agent out to our home to do the closing. Very nice bonus.

April M.

No Title

5.0 rating
July 11, 2019

This was a very easy process for me. Everyone was super nice and explained each step as it progressed. It went pretty fast start to finish and was a very intelligent move for myself to refinance as I now am able to breathe a bit easier.

Anthony T.

No Title

4.0 rating
July 10, 2019

Overall I thought the experience was fantastic. The people at Meridian are very knowledgeable, helpful and easy to do business with. The only suggestion I have to improve the process is that they should either communicate more clearly that the offer email is based on a snapshot in time that could be two-three months prior, or pull updated balances when they begin the loan process because having old information can effect the outcome.

Kimberly P.

No Title

5.0 rating
July 9, 2019

This was an excellently handled process. Professionals all the way. Worked through different scenarios till they found one that fit my needs. Outstanding

James T.

No Title

2.0 rating
July 8, 2019

Received letter in mail -stated it would pay for our appraisal…that was not the case…upfront cost ONLY if you close with them you will pay for appraisal. Also closing costs on conventional were more than average… Also closing took over 2 months from start to finish…long process. Overall I would not recommend.

Chelsea M.

No Title

5.0 rating
July 2, 2019

Received a letter in the mail from Meridian about their rates for refinancing. I did a fair amount of research and ended up feeling most comfortable going with Meridian. The whole process from start to finish was very easy, all staff were more than helpful, and provided me with peace of mind through out the process. I highly recommend refinancing with Meridian. You will not be disappointed!

Brooke W.

No Title

5.0 rating
June 27, 2019

Excellent experience, I would definitely recommend to my friends

Christopher K.

No Title

5.0 rating
June 25, 2019

Fast, friendly and very easy to workiwith. I didn’t always speak with the same person every time I called but no problem! The entire staff was so knowledgeable. Thank you!

Fredrick W.

No Title

5.0 rating
June 24, 2019

I had been contemplating refinancing for a while and I received a flyer in the mail. I wasn’t sure what to expect, but I was pleasantly surprised. The process was seamless from start to finish. Constant communication from each department along the way. I would definitely recommend Meridian to anyone considering refinancing.

Dorothy M.

No Title

5.0 rating
June 19, 2019

I have to admit that when I received a flyer in the mail from Meridian I was skeptical about using them for a refinance because I’ve gotten a lot of those offers. However, after I called and spoke to a rep, I felt like they were legit and knew what they were doing. The refinance process was flawless. They walked us through everything and we got our cash-out check within about 45 days from start of the process. I would highly recommend using Meridian if you are looking to refinance.

Iris N.

No Title

5.0 rating
June 18, 2019

Absolutely wonderful customer service! Process was very simple! Highly recommend for anyone needing to refinance!

Nacole M.

No Title

4.0 rating
June 14, 2019

Everything was taken care of in a timely matter, the only thing I didn’t care for was that you start with one agent and by the time you are done you have had to speak to about 4 or 5 different agents and trying to remember all their names. the agents were all very well mannered and helpful so I was pleased with the outcome. Thank you for all of your help

Myrna I.

No Title

5.0 rating
June 8, 2019

The easiest refi I ever went thru and what was promised on first day was what I received at closing. I want to thank everyone involved with my refinance for being so helpful and professional and a special thank you to Jim Peterson for all of his knowledge and professionalism for answer all my questions and doubts I had This was the most pleasant experience I ever in countered. I would recommend meridian to everyone 6 stars in my book Thank you again.

Ed N.

No Title

5.0 rating
June 7, 2019

Outstanding, beginning to close. Every person involved in my mortgage was prompt, professional and friendly. Every question was answered. Every need was met. I am so thankful for the effort and personal consideration I was given. I would, HIGHLY, recommend them to anyone. Thanks to all!!

Patty I.

No Title

4.0 rating
June 6, 2019

The main process was mainly smooth, the one thing that was a little frustrating as the options were given but the fact that certain choices would lengthen the process was not communicated at all. Everyone was friendly and very responsive.

Nikol I.

No Title

5.0 rating
June 5, 2019

By far the best experience yet in financing a home. Very professional in every step from every associate, and felt very comfortable throughout the process. Thanks for all your help!! Jeff J

Jeff S.

No Title

4.0 rating
June 4, 2019

Positive experience. Very professional group of people to work with

Jake F.

No Title

5.0 rating
May 28, 2019

Kept me inform of everything. Always got back to me a timely manner. Very courteous and polite.

Herman D.

No Title

5.0 rating
May 22, 2019

Very professional. I would recommend them.

Marsha O.

No Title

4.0 rating
May 21, 2019

Loan amount changed twice to get thru underwriters. So I say u were just satisfactory

Mitchell F.

No Title

5.0 rating
May 14, 2019

They handled my refinance due to divorce very well and always kept me informed of the process. Everything was handled very professionally and if you have to get a refinance done, use them.

Donald K.

No Title

5.0 rating
May 14, 2019

Very streamlined process. Always kept up to date and if I had a question always got a quick answer. Extremely friendly staff, smooth process and closed in the time frame promised! Couldn’t be more pleased!

Scott M.

No Title

5.0 rating
May 8, 2019

I refinanced with cash out to pay off credit cards and remodel my kitchen. The offer seemed too good to be true, however, the people at Meridian proved to me that it was in fact very true! Everyone on their team was fantastic. I was kept very well informed through the process all the way to closing. They always responded quickly and the whole process took less time than I would have thought. I highly recommend Meridian Mortgage. They are the best!

John M.

No Title

5.0 rating
May 7, 2019

Everything was handled very quickly. It was always easy to get in touch with someone if I had a question.

Marilyn O.

No Title

5.0 rating
May 5, 2019

Overall excellent experience! Everything was handled in a timely manner and everyone I dealt with was great! Would definitely recommend to anyone!

Donald N.

No Title

5.0 rating
May 1, 2019

I am very happy with the process that I went through, every one was so kind and accommodating, when ever I would reach out to the team regardless of who answered the phone or from the team the treatment was the same. Thank you for making the process so easy, even though it was through.

Gloria M.

No Title

5.0 rating
April 30, 2019

I had received a lot of offers from companies offering refinance packages. I chose Meridian, because they showed me a real life scenario about how the package would look like if they paid off credit cards (which I was seeking to do) including which cards and the amount, and what my monthly payment would be. Everyone I worked with was very professional and quick to respond to my questions. The entire process was quick and easy, and would absolutely recommend Meridian to anyone.

Michael N.

No Title

5.0 rating
April 29, 2019

Was the best call, I ever made

Andre S.

No Title

5.0 rating
April 28, 2019

Everything went as they said it would! Great experience!

Eugene N.

No Title

5.0 rating
April 23, 2019

Entire process went smooth. The Meridian Staff made all of the difference, great group of people to work with!

Greg O.

No Title

5.0 rating
April 19, 2019

Everything went smoothly from the beginning until the end.

Eugene N.

No Title

1.0 rating
April 18, 2019

I was contacted by Meridian to refinance my home. I was asked about what bills I would like to pay off and or credit card debt. I was told we can do this and or that. Pay off this and this and get your payment to this once the loan is approved. Never once was I told they were trying to get $420k from the appraisal. I told them what I thought my house was worth $370,000. Asked what I owed how long I lived in my home. Gave them all the documents for review. Went through the whole process to only find out that basically they were shooting for a pipe dream of me having 120K in equity in my house that wasn’t there. They knew from the start what the numbers were or close to it. I know I don’t have perfect credit. That was not even factored in but you can’t take a house that max value is $370K and think an appraisal is going to come back at $420K. What a complete waste of my time.

Dan I.

No Title

5.0 rating
April 16, 2019

we refinanced and everything was well organized from start to finish. these people know their stuff. I would recommend Meridian to anyone looking to refinance. We owe them a thank you, and a well done.

James F.

No Title

5.0 rating
April 15, 2019

Hi I was very happy with everyone I spoke with especially Phil. But was disappointed to get a letter stating my loan will be serviced by another company. However thanks for everything it was a Easy, quick n smooth process. Take care! Sincerely, Kathy

Kathy P.

No Title

5.0 rating
April 13, 2019

We refinanced and coupled two loans and took out cash for house project. What a wonderful experience. I was nervous to do this. But it was smooth sailing right to the end. Everyone was courteous, helpful, got back to us when they said they would. Told us the time frame of everything. It was a breeze, we are so thankful and would recommend meridian for sure.

Diane N.

No Title

5.0 rating
April 12, 2019

Outstanding experience with Meridian from start to finish.

Dalton D.

No Title

5.0 rating
April 11, 2019

Everything was easy. Process was very smooth and without incident. Thank you.

Brittany T.

No Title

5.0 rating
April 10, 2019

I recently closed on a refinancing loan. This was my third refinancing in the 18 years that I’ve owned my home. Working with Meredian this time around was a real pleasure. They made the process very simple and with no upfront costs what so ever. I traveled out of the country for three weeks during the process and was able to complete my portions of the process with a simple smart phone. The meridian team was very accomidating and helpful throughout the entire process. I would,without a doubt, use Meredian Home Mortgage team again and would highly recommend anyone looking for a painless process of completing a home mortgage or refinancing to use them as well. Thank you again.

Michael N.

No Title

5.0 rating
April 9, 2019

Choosing Meridian was such a blessing. I am so glad I answered the mailer. We are now debt free and have an emergency fund. The extra money in our pockets every month has allowed us to maximize our retirement savings and plan for the future easily. Every person I spoke with along the way was helpful and kept me informed of the timeframes and the next steps.

Amanda N.

No Title

5.0 rating
April 4, 2019

I had the best team working with my wife and I at Meridian Mortgage. I found issues with the VA and the closing of the loan. The VA for just dragging their feet and the closing.

Norman M.

No Title

5.0 rating
April 1, 2019

Not sure this will get to Glenn Belt, but I hope it does…… My experience with Meridian was “outstanding”………I’m a 70 year old gent with too much debt and my mom passed away a month ago…………When I received either a mailing or an email from Meridian Home Mortgage back in late 2018…… I figured, “what the heck, let me try this company………It was superior right from the very beginning…… Each person I spoke with, David Committee, Nicole Wheat, Anthony Spinelli, Anga Hoffmann, the notary here in Connecticut and Richard Smith, were so professional, warm, caring and very personable…….I felt so comfortable with each one…..especially Richard Smith, who was the one I dealt with the most. Your employees were exemplary, supportive and extremely helpful. Going through this refinance at this point in my life and dealing with the failing health of my mom was something that concerned me, but it was so reassuring and amazing that I was accepted by your company….. I can’t say enough about your your staff…….this refinance is giving me a new life…. and I’m able to stay in my home. This is the best thingl!!! Thank you to your company, your staff and you for believing in me. I certainly believe in you……….and I will sing your praises to anyone I share this with. Sincerely, and thankfully, Bob L

Bob C.

No Title

5.0 rating
March 30, 2019

Excellent. Everyone was super nice and Nick Outten was great and funny too. I was informed every step of the way. Very happy dealing with Meridian. I would do it again except I only have one mortgage for right now. I recommend Meridian to anyone.

Janet N.

No Title

5.0 rating
March 29, 2019

Knowledgeable and polite. Only comment would be to limit the number of “pipeline” reps that client deals with. Everything should go thru one contact – I know all those folks make the process work, but I think one contact for the client would be better.

Pamela N.

No Title

5.0 rating
March 28, 2019

Working with the entire staff was very pleasant and effortless.

Marjorie F.

No Title

5.0 rating
March 27, 2019

My mortgage team was very quick to respond to my inquiries and kept close tabs on all the paperwork. I appreciate the efficiency and look forward to having my new financial freedom. Thank you all.

Cindy O.

No Title

5.0 rating
March 27, 2019

Overall it was a pleasant experience and Meridian was able to help us with our needs.

Mike O.

No Title

4.0 rating
March 26, 2019

The experience initially was a bit overwhelmingly, but with the help and resolve of the staff at Meridian, it soon became much easier throughout this process. They were all very patient and helpful and come highly recommended. Many thanks to all involved.

Rawle N.

No Title

5.0 rating
March 23, 2019

Great people to work with. Friendly. The time difference from california and Maryland along with my work schedule made it difficult to get some things done but we got it done.

Ricardo C.

No Title

5.0 rating
March 22, 2019

I sincerely owe a debt of gratitude to the folks at Meridian. They truly sought to understand my situation and goals. They communicated clearly about each step and checked in to make sure I was feeling confident and comfortable throughout the process. If you have been thinking about a refi, especially if debt is weighing on your mind, start the conversation with Meridian. I am in a significantly better situation financially and, as a result, emotionally. I have been able to use my home to satisfy other kinds of debt while maintaining a reasonable lifestyle and staying on track for retirement. Thank you, Meridian!

Marjorie F.

No Title

5.0 rating
March 19, 2019

Meridian was a wonderful company to work with throughout our refinancing process. We ran into a couple hiccups and the team remained supportive and helpful. The rate we were able to get locked in made the long process worth it. I would recommend Meridian to anyone looking to refinance.

Jennifer I.

No Title

5.0 rating
March 13, 2019

Every one that we worked with was very professional and informative. The overall experience was very good, fast and thorough.

Rebecca C.

No Title

5.0 rating
March 13, 2019

Working with Meridian was an amazing experience from the beginning to the end. They have excellent customer service. All the staff I dealt with were extremely professional, knowledgeable and polite. The process was quick and simple and I didn’t have to leave my house for any part of it.

Ivette M.

No Title

5.0 rating
March 12, 2019

Meridian was great to work with! The process was quick and easy. I had gone through the refinance process with another organization and it was a nightmare. I was very hesitant to try the refinance process again, but Meridian exceeded my expectations. The whole refinance from beginning to end took roughly a month. Efficient, professional, and easy – I would definitely recommend Meridian to friends and family!

Lara M.

No Title

5.0 rating
March 6, 2019

Very efficient and friendly staff…I’m in the real estate industry and can attest they are great to work with.

Britta I.

No Title

5.0 rating
March 5, 2019

Everything ok

Antonio P.

No Title

5.0 rating
March 4, 2019

A professional process all the way. I was informed about current status, documents needed, options along the way, and I’m happy sough with the rate and fees. I would recommend them to someone else.

Burt C.

No Title

5.0 rating
March 1, 2019

It turned into a long process on my part. Ed Packman was a tremendous help & walked me thru the refinance. It was a great experience. Thanks to a great company.

Celia W.

No Title

4.0 rating
February 28, 2019

The staff was very friendly and easy to work with. I appreciate how they let you know what what was happening every step of the way.

Glenn I.

No Title

5.0 rating
February 27, 2019

Smooth from the start. The Orange team, Phil and Sharon are professionals of the highest order. I got more than I bargained for and at a lower rate, in a shorter than forecasted time. I’m recommending Meridian to my friends and family. Thank you so much!

Danielle V.

No Title

5.0 rating
February 26, 2019

Very willing to work with me, transparent and straight forward which WF was not. Friendly employees to help you every step of the way, would recommend to anyone!

Travis I.

No Title

5.0 rating
February 19, 2019

The team assigned to my refi was very helpful every step of the way. I received update calls weekly so I always knew what was happening. Whenever I had any questions the response was quick and the agent was knowledgeable.

Marilou N.

No Title

5.0 rating
February 14, 2019

The staff at Meridian are excellent to work with! They are very informative and keep in contact to let you know what’s happening. They were able to find us a great mortgage and terms even though our credit is less than stellar! I would highly recommend giving them a chance 🙂

Laura M.

No Title

5.0 rating
February 13, 2019

I work for another lender but chose Meridian because I didn’t want my personal financial information available to my co-workers. I was so impressed with the Meridian process from start to finish and would not hesitate to use them again. Everyone I spoke with was knowledgeable and my loan closed quickly. The entire process was painless and most importantly, the loan officer I worked with did not over promise and under deliver. They were honest about my options and the loan I ended up with was exactly the loan that I was quoted.

Regina I.

No Title

5.0 rating
February 12, 2019

Very helpful team throughout the process!

Ryan T.

No Title

4.0 rating
February 11, 2019

Very smooth even with several changes from the original offer. Kept us informed all the way.

Bob N.

No Title

4.0 rating
February 9, 2019

Loan process went smoothly and we were kept informed of the steps.

Jim R.

No Title

5.0 rating
February 5, 2019

Quick and painless. Very impressed with their professionalism.

Scott N.

No Title

5.0 rating
February 4, 2019

Easy to use, patient and thorough agents. 5 star.

Ralph C.

No Title

5.0 rating
February 1, 2019

Meridian personnel did an excellent job and always kept us informed of the status, any questions were answered promptly by the team. David Lee Committe and Zach Fineblum were outstanding as were other members of the team Thank you for the seamless process!

Mark M.

No Title

4.0 rating
February 1, 2019

I would have give Meridian a 5 except for two factors. One, the underwriters kept asking for additional paperwork which seemed to be overkill and prolonged the closing for two weeks. The other factor was, in my opinion, one of the representatives was e extremely weak in customer service.

Nancy C.

No Title

4.0 rating
January 31, 2019

took a while and our requests were not honored. Three different responses to the same question. But got a great rate.

Allison N.

No Title

5.0 rating
January 31, 2019

It took awhile, but it worked out great. We had lots of questions and got answers to all. Everyone we talked to or texted was patient and helped us out. Thank you. Bev & Bill Knudsen

Beverly U.

No Title

5.0 rating
January 15, 2019

We were kept up to date every step of the way. Everyone was professional and personal. Would recommend highly.

Lucinda T.

No Title

5.0 rating
January 14, 2019

I was very pleased with the professional and friendly service I received from your associates. The only point for improvement that I can share with you is to update creditor payoffs before the finale discloser and closing. As a veteran, I have found that Meridian Home Mortgage offered far better value that New Day 100 and other mortgage companies that seek to serve veterans.

Marc I.

No Title

5.0 rating
January 11, 2019

When I say the pleasure was mine working with Meridian, please believe me. Upon completing Mortuary School & National Boards, with an unpaid Apprenticeship, high credit card balances, with unreasonable interest rates were created. With Meridian’s Home Redinance Program, I was able to rid those high interest rates, and accomplish a fairly fresh start. It’s so liberating! Working with Oliver Quinn (Meridian) was truly a relaxing process for me. I definitely recommend their services.

Valencia M.

No Title

5.0 rating
January 10, 2019

We appreciated the great communication from the friendly staff that heleped us go through the refinance of our mortgage. Would recommend your company to anyone that wants to refinace their mortgage. Thank you!

Ronda O.

No Title

5.0 rating
January 9, 2019

We were a little hesitant about doing a refi from a mail offer, but from the moment we spoke to Nick, we felt reassured. The process could not have been smoother. Constant communication and guidance the whole way. We will highly recommend Meridian. The whole process only took a few weeks (with 2 holidays and a snow storm involved).

Dan N.

No Title

5.0 rating
January 8, 2019

All you guys did to us so amazing job, gave us a chance to paid off our debt also we still paying our mortgage is not high level so that’s we would like to say thank you and we are really appreciation what you guy have done to us and very important thing it made us have better breath in debt situation in the past, but now we are mostly free a lot of debt. Nai and Plia

Nai M.

No Title

5.0 rating
January 7, 2019

I really appreciate the communication and the friendliness of the entire staff that worked with me to refinance our mortgage. Everyone was truly professional and extremely helpful. Thank you!

Michael I.

No Title

5.0 rating
January 6, 2019

I was very pleased with the service and attentiveness of the whole process. Will recommend highly to my friends.

Natalie M.

No Title

5.0 rating
January 5, 2019

We had great communication through the entire event. Meridian’s associates went above and beyond to make sure that we were happy with our decisions.

Paul C.

No Title

5.0 rating
January 4, 2019

What a wonderful experience! From the beginning to the very end the process was smooth and quick. Nick, Oliver, Marleen and the rest of the Meridian staff were very professional and knowledgeable, making the experience totally stress free. Who would’ve thought refinancing could be so fast and easy? Thank you Meridian for an outstanding job!!!

Martin I.

No Title

5.0 rating
December 19, 2018

Such a great company! Great contact throughout the entire process. I highly recommend. Thanks Nick and Matt!

Erica S.

No Title

5.0 rating
December 18, 2018

Everything went very smoothly. And everyone was quite helpful! Thank you!

Tracey M.

No Title

4.0 rating
December 16, 2018

I had a difficult refinance- apparently, timing was off or on depending on how you look at it (tax payment due). Had to re-submit paperwork multiple times, and one department didn’t know the previous department already requested the same documentation. Then I had to prove I had the closing cost monies a couple of times, by running to my bank for “legit” statements. Took over 3 months to get this re-finance completed- but its done. I would have rated my experience lower due to the underwriting process alone. However Ed and Greg kept me informed and in the loop and explained the delays to me. They are great at what they do. Overall the experience was not a pleasant one, but in the end it’s a mortgage- never meant to be pleasant.

Ron C.

No Title

5.0 rating
December 5, 2018

WOW! I don’t even know how to put this experience into words. It was wonderful. Jim, Carla, Ed and Phil were amazing to work with. From the beginning of my loan to the end, I felt like they were my friends and had my best interests first. They also were all sure to let me know about each process, the length of time it can take and the worst case scenario which was information I was happy to receive. All in all, they all did an amazing job and got me through a refinance that I thought would never be possible. It was SO fast too! I expected it to take maybe 2 months to get everything through and the actual start to finish was about 33 days. I’m still in disbelief that everything’s done, completed and I’m able to start a new chapter with a healthy amount of debt and very merry Christmas! Thank you so much to all of you who took part in my refinance, I’m just so thankful that you were able to make something work with my situation. I can breathe again! Woo hoo!

Wendy O.

No Title

5.0 rating
December 4, 2018

An excellent experience over all. The entire staff was very helpful and professional every step of the way. There were a couple of minor issues (not the fault of Meridian) that were dealt with quickly. Very satisfied and would highly recommend them.

Ronald F.

No Title

5.0 rating
December 3, 2018

Perfect from A-Z! Smooth, professional, easy! Thank you!!!

Amy L.

No Title

4.0 rating
December 2, 2018

I couldn’t be happier about the quick processing for our refinance – we applied around October 17 and closed on November 29. This is unheard of, and we had a VA loan too! I had a phone call or an email almost every day reminding us of what was needed; scanning & uploading our completed docs to Meridian made everything very simple. We closed at our house – what could be nicer? My rating is 4.75 for this company. I deduct a quarter of “star” because there was a not-so-little mistake on a (pre)closing disclosure where it was indicated that our loan would not have an escrow account for taxes & insurance. I wanted this corrected then & there, but the processor wouldn’t correct it before the closing (although he assured me verbally that the loan would have an escrow). It wasn’t that I didn’t believe him, but I preferred to have the document corrected; however he said doing so would deIay the closing. It was a tough couple of days, waiting for the closing to assure myself that this document, which we re-signed, DID indicate there would be an escrow account for taxes & insurance. Also, connected to closing, I was first told (when I scheduled the date) that funds would be wired to our account & we’d write the checks to pay off the creditors. But on the day of closing, I was told (via telephone call) no, checks would be cut by the lender & Fed Ex’d to us. It wasn’t until I reached the closing table that I realized we actually had a choice. (By that point, we just decided to stick to Fed Ex’d checks.) The last man I spoke to from Meridian, the one who called me on the day of closing about the financial adjustments, was curt & abrupt, and he didn’t explain about the choice of wiring funds. By contrast, every single person I spoke with prior to that point was a sweetheart – helpful, informed, patient & courteous. Other than the above, which I guess I would call “last minute anxieties” I would recommend this company for a refinance. I almost hated writing about the last-minute stuff because my experience was definitely A++ until just that point.

Susan P.

No Title

5.0 rating
November 21, 2018

I never experienced how easy these people made it to get my mortgage done.

Natalie C.

No Title

5.0 rating
November 20, 2018

Fast easy refinance for us. Appreciate how all our needs were met and we had good guidance every step of the way

Sheila O.

No Title

5.0 rating
November 18, 2018

Everyone I dealt with was friendly, knowledgeable and helpful. The process was pleasant (although a tad on the long side). We were very satisfied.

Daniel M.

No Title

5.0 rating
November 15, 2018

Everything was super easy, and fast, friendly staff very patient and helpful.

Teresa C.

No Title

5.0 rating
November 6, 2018

My experience was so good I didn’t wait for you to request feedback, I already left a glowing review on your FB page. This refinancing has allowed me to consolidate all my high interest credit card debt into a single monthly mortgage payment at a rate only 0.5% higher than my original mortgage. The process was as painless as such a process can be and your people kept in touch with me every step of the way. I never felt alone or lost at sea with your company. Thank you and your people for helping my family to get out from a tunnel that I thought had no end, we now have “healthy” debt and can begin to save some money every month. Kind regards, Bob

Bob N.

No Title

5.0 rating
October 29, 2018

The process was smooth with constant communication and updates along the way. From the start to the finish the team at Meridian Home Mortgage made refinancing our home a very good experience. We would highly recommend Meridian for all your mortgage needs.

Leeann W.

No Title

5.0 rating
October 23, 2018

Everyone I dealt with through this process was great. My only wish is that the process was more concise. I realize there are many i’s to dot and t’s to cross in a home mortgage, but that would be my suggestion. Look to improve the simplicity of the process because every other aspect was great!

John O.

No Title

5.0 rating
October 22, 2018

Very good experience

Sherry V.

No Title

5.0 rating
October 19, 2018

From the very first contact, everything was straight forward and simple. Proper expectations were set up front about the timeline of events and what was needed from me to complete this transaction. Every person was polite, professional, and timely. I have no complaints and enjoyed working with Meridian on my refi.

Carmella T.

No Title

5.0 rating
October 17, 2018

The best refinance experience ever! Everything went smoothly. It took about seven weeks from start to closing. I communicated mostly through email and all of my questions were answered promptly. Everyone was very courteous and professional. Thank you James Peterson and Matt Warner! Thank you Meridian!

Kathleen I.

No Title

5.0 rating
October 12, 2018

When we got the refinance letter in the mail, I thought it was too good to be true. But with JoAnna and her team’s help we were able to make it work. Thank you also to Oliver and the “Purple Pod” team for all their help working through the paperwork to make it possible! Thanks again to everyone who made our new mortgage a reality.

Jim D.

No Title

5.0 rating
October 9, 2018

Meridian home mortgage was very easy to work with and everyone we had contact with were professional and courteous. They kept us in the loop from start to finish and if we had any questions they were promptly answered. I will definitely recommend Meridian Home Mortgage to family and friends. Thank you for a great experience.

Kimberly M.

No Title

5.0 rating
October 5, 2018

FANTASTIC!!! Shopped 4 different companies and these guys/gals were the BEST. The best deal financially and I basically sat back while they did all the work. I HIGHLY recommend them. Matt and Matt were just amazing!

Eriks O.

No Title

5.0 rating
October 2, 2018

Straight forward and very friendly staff. Very responsive to my questions and kept me updated at every step of the process.

Nate T.

No Title

5.0 rating
October 1, 2018

Meridian made my dream a reality. From begining to end, the process was simple, clear and matter of fact. I was skeptical when I received the initial offer in the mail. The offer sounded to good to be true. I made the call and the process began. Meridian and my loan officer kept me very informed and within a matter of weeks all was approved, underwritten and ready to sign. All worked out in my situation which I thought was impossible. I would totally recommend this company to anyone looking to refi. Thank you

Israel M.

No Title

4.0 rating
September 30, 2018

The process took about 6 weeks and seemed somewhat disjointed as I transitioned from one department to the next. I always had the number to call my case handler. Overall, professional and courteous persons contacted me throughout. Most individuals were informed and proficient.

John A.

No Title

5.0 rating
September 28, 2018

Somewhat of a different approach, with being passed on from department to department, but the flow and transitions were seamless. Most of the follow-up and notifications were timely. Total time from initial contact to closure of a VA Refi was 7 weeks, and all of my documentation was turned in no later than the day after the request. I was hoping to complete in less than 2 months and that was achieved. Thanks Philip, Shane, Kat, Barb!

Jason O.

No Title

4.0 rating
September 27, 2018

Overall the experience was good, people were knowledgeable and helpful and the fact that I was able to secure a new mortgage in my current situation was helpful and appreciated. Would like to see lower fees on that transaction, felt like some of the equity in my home was eaten up by fees. Still, would recommend them to future applicants.

Bret I.

No Title

5.0 rating
September 20, 2018

Hi , this was by far the best mortgage I ever did , I have owned 6 homes in my lifetime . Hats of to you staff JoAnn Harris and Matt Warner , they kept me informed every step of the way , even had a hurricane happen the week of my closing , thank goodness we missed it . Your staff are the very best down to earth people I have worked with would recommend them highly . I do not due many reviews but this is one I enjoyed to do GREAT COMPANY THANK YOU FOR YOUR SERVICE!!!!!!

Robert N.

No Title

5.0 rating
September 19, 2018

Everyone was very good, always kept us informed almost immediately of the process, everyone was kind and friendly and helpful. Thank you. Justin was great, you all worked so well as a team and the integrity and communication was outstanding!

Deb M.

No Title

5.0 rating
September 18, 2018

Everyone at Meridian was professional and courteous. My loan went from good to great in a matter of a few weeks. They were fast, courteous, kept me up to date on everything and made me feel comfortable about my loan. Thanks to James Peterson, Brooke Grimes, Conni Krauss, Mary White, Lamar Samuels, Matt Fisher, Marleen Pickard, and Michelle Timmerman. Thank You Meridian!

Sue M.

No Title

2.0 rating
September 17, 2018

The staff at Meridian were all professional and helpful. The process however was way way too lengthy and disorganized. Even the closing attorney noted that he would have “told them to take a hike” with the length of time it took us to get to closing (almost 2 months). We got additional document requests every third or fourth day for weeks, most of it very picky… didn’t like the scan quality, wanted separate statements for a bunch of things. In one case, we provided a statement in a format they requested, only to be sent a different format for the SAME information and asked to resend it.

Michele M.

No Title

5.0 rating
September 14, 2018

I had a good experience with the company. Your staff was friendly, knowledgeble, efficient and informative. They guided me throughout the re-financing process via phone, mail and emails to make sure the process was smooth and timely. Would definitely recommend you to family and friends.

Margarita N.

No Title

5.0 rating
September 13, 2018

Everyone I worked with was very professional and knowledgeable. We worked out a small glitch due mainly to my misunderstanding and all went smoothly on a good schedule. I would recommend Meridian to anyone.

Kent M.

No Title

4.0 rating
September 7, 2018

Overall, very satisfied with the service. Would have given 5 stars except that in the end checks to credit card companies were made to accounts that were already closed. Would not re-issue checks to open accounts. Bit of a pain. Surprised in the lack of sympathy from folks who had otherwise been good to work with.

Robert V.

No Title

5.0 rating
September 6, 2018

Everything went smoothly. Everyone was friendly and very professional. They kept me informed every step of the way. Very pleased with my experience.

Lisa N.

No Title

5.0 rating
September 5, 2018

After purchasing or refinancing homes six times over the last 15 years, I can say this was hands down the best experience I’ve ever had. The team of professionals was always on top of it, knew where my loan was at and what the next steps were. Their communication was amazing right through the end and the closing process was quick and painless. I would use Meridian again in a heartbeat!!

Josh U.

No Title

5.0 rating
September 4, 2018

The team was great! They worked hard and quick to get me approved. Very pleased with their effort.

Lawrence F.

No Title

5.0 rating
August 28, 2018

Great experience overall, everyone was very helpful.

Harold A.

No Title

5.0 rating
August 24, 2018

Great, everything went very smooth.

Myrna I.

No Title

5.0 rating
August 23, 2018

The process was great and such an easy transition. Great work. Thanks for all you have done in saving us money.

Suzi N.

No Title

5.0 rating
August 18, 2018

Everyone was pleasant, patience, and just plain ole’ nice through the full process. Thanks for helping me with my first refi’- and taking away all the fears.

Terry I.

No Title

4.0 rating
August 2, 2018

Overall, it was a positive experience. There were two things that kept me from giving 5 stars. First, the decision we had to make between an FHA and conventional loan was not given enough time. So when I had questions about these, they were brushed aside and I felt I needed to make and live with my decision, no matter what. Second, I needed to remind the team that I was closing in 20 minutes and then they finally called me to ‘get ready’ for the closing. Hope this helps.

Susan P.

No Title

5.0 rating
August 2, 2018

Very professional and friendly. Answered any question or concerns in a timely manner. could not be happier

Dewayne C.

No Title

5.0 rating
August 1, 2018

They were always in contact from day one, and updated every time a step was needed/completed. They worked hard and secured me a great loan!

Brad P.

No Title

5.0 rating
July 31, 2018

Very Professional . Thank you Meridian!

Bradley S.

No Title

5.0 rating
July 27, 2018

We had seen reviews saying this could take months to refinance out mortgage. Well, that was not our experience at all. We closed on a VA loan in just over a month from when we applied! Everything went VERY smoothly and we were always commenting on how much we were kept informed. Our closing team was amazing and Oliver was fantastic! Thank you Meridian!

Erin V.

No Title

5.0 rating
July 26, 2018

From start to finish your teams professionalism,knowledge, and support made our refi go exceptionally well. Thank all of you for a job well done. I will recommend you whole heartedly.

The O.

No Title

5.0 rating
July 25, 2018

Your team’s customer service was exceptional. I was able to sign & close while on vacation to avoid delays. Thank you.

Mary F.

No Title

5.0 rating
July 24, 2018

from start to finish everyone that i worked with was knowledgeable, professional, and competent. Was a painless process and everyone that was involved from Nick to Phil was willing to work with us to get it done in a timely fashion. Couldn’t have asked for a better experience…wonderful

Charles W.

No Title

5.0 rating
July 23, 2018

I wish to thank you and your team (and please share this with everyone who was involved in our refinance). Although we encountered some unexpected challenges through the whole process you and your team were very courteous, professional, and respectful. You sought and explained alternatives for us and we appreciated the effort of your doing so. Despite some of these challenges you and your team maintained a positive outlook and that encouraged us through those challenges. I cannot state enough how much we valued the customer service you and your team provided. We always felt that you were all approachable and available to us at all times and the timeliness of your communication back to us was a highlight. We cannot express completely how we felt our experience was through this process. Thank you again.

Tommy T.

No Title

5.0 rating
July 22, 2018

Highly recommend Meridian! We did a refi through them and their team is wonderful to work with. They explain every step of the process, keep you informed all throughout, and were always available to address questions and concerns. And despite a few obstacles pertaining to my property, they closed us earlier than expected! Great team!

Linda N.

No Title

5.0 rating
July 21, 2018

In a way, I can’t help but wonder if someone from Meridian isn’t going to email me and say, “We’re sorry, but…” I say that because of how easy the entire refi process was with them. I’ve financed & refinanced homes for over 30 years and have never had as smooth a process with it as we did with Meridian. I cannot recommend them highly enough. Their process is unique, but it obviously works! And everyone you deal with at every stage is extremely nice.

Albert V.

No Title

5.0 rating
July 20, 2018

Although during the course of our refinance we experienced some unexpected potential barriers, the team that was assigned to our application were extremely professional, courteous and respectful; was in constant communication and were available on the phone; thoroughly explained everything and presented alternatives; and observed our need of time and space, never pushing themselves upon us. If the team that took care of us is truly a representation of the whole company I would not hesitate to recommend them.

Hidemi C.

No Title

5.0 rating
July 19, 2018

Great teamwork

Thomas F.

No Title

5.0 rating
July 18, 2018

The entire process from beginning to end was easy. Open communication every step of the way. I would definitely recommend this company.

Beverley F.

No Title

5.0 rating
July 17, 2018

Everything went great with the processing of my loan, and it closed yesterday! Thanks to the team for all their hard work!

Kristina T.

No Title

5.0 rating
July 14, 2018

Great experience! The communication between the “team” and myself was flawless and the loan was delivered on time.

Glenn M.

No Title

5.0 rating
July 13, 2018

Thank you for the opportunity to tell you what an outstanding staff you have! From the very start to finish each and everyone one I worked with knew what was going on. Amazing! I would especially like to praise two very special employees. David Committee and Carla Fontz. These two people were outstanding!! They were always very ready to listen and help in any way. Don’t get me wrong the rest of the team were great also. These two people just went the extra mile. That meant so much to me. Thank you for reading this. You have an outstanding staff and you need a good leader to have that. That speaks highly for you! I am truly grateful to have worked with Meridian and to have my loan approved. Thank you for that. Sincerely, Vera L

Vera S.

No Title

5.0 rating
July 12, 2018

Best experience I’ve ever had on a refinance. Calls were returned promptly and I was kept informed throughout the process. I would definitely choose Meridian again next time.

Robert V.

No Title

5.0 rating
July 11, 2018

It was easy and fast processing after all the necessary documents were submitted. Meridian staff were very helpful and I’m amazed how wonderful and commendable experiences my wife and me had with everyone. Everyone knows fully well your needs and the way we were updated every steps of the. We are so fortunate & thankful that we found the right company & staff to help elderly couple in their 80’s. Thank you so much for being a wonderful company and people and please, keep up the commendable jobs. You’ve been very patient to deal with elder people like us. God bless you all!

Redempto I.

No Title

5.0 rating
July 10, 2018

Everything about this mortgage re-financing was excellent. Justine, Jennifer and Shane were all very professional, responded quickly to my questions and made it very easy.

Lucille M.

No Title

5.0 rating
June 27, 2018

The entire experience was uneventful. As each member of the Meridian Team introduced themselves, They informed me what was going to happen, and it did. All communications were straight forward and easy to understand. I highly recommend Meridian Home Mortgage. any question feel free to contact me.

Bill N.

No Title

5.0 rating
June 26, 2018

Went in knowing this process always slows down in underwriting. That being said, constant communication was done, although be prepared to deal with multiple people along the way. Closed within 50 days from initial website login. Keep in mind I was prepared with my 2 years of documents and was quick to respond and submit through their online portal and requested info. Closing terms were in line with initial estimates. Would recommend them to friends or family if asked. Don’t be afraid to email them to touch base as they will respond although i also did voice mails.

Ray N.

No Title

5.0 rating
June 24, 2018

Excellent communication throughout the entire process. Great job! The whole team worked together smoothly, though the process was long, it was well worth the wait. They were able to efficiently find a way to overcome every hurdle to make sure this loan closed. It was a rough journey navigating the FHA and personal credit issues, but they made it happen and I am now financially in a much better position as a result of all their hard work. Thanks again, I would definitely recommend Meridian Home Mortgage.

Eric P.

No Title

4.0 rating
June 22, 2018

The refi process took a lot longer than it should have. There were too many departments to deal with and they did not coordinate, which caused me to duplicate sending in forms that I had already sent. Mistakes were made by Meridian communicating with the VA which caused other delays. Also, they neglected to tell me that a payoff to one of my credit cards would be in the form of a paper check sent to me which I then had to send to the credit card company, causing a monthly payment to be late which could effect my credit score. That being said, the people I dealt with were friendly and courteous and the interest rate given was satisfactory. I would recommend this company to others.

Timothy N.

No Title

4.0 rating
June 21, 2018

We got a flyer in the mail and decided to give Meridian a chance, as we had never refinanced our home before. The process took about 2.5 months because we had to do extra inspections for our FHA loan. James Peterson and his team were very patient with us. Everyone worked together to get us to the closing and funding of our loan. For the most part everyone was easy to work with. We would definitely use Meridian again.

Tamara K.

No Title

5.0 rating
June 20, 2018

The service and assistance was outstanding. I was kept informed at every step in the process. Thank you.

Laura N.

No Title

5.0 rating
June 19, 2018

Very professional and stress free !

Mitch W.

No Title

5.0 rating
June 15, 2018

Although a bit long, the process was completed on the 6th of June. It was frustrating at times, but I realize that Shane Smith was just working through the required documentation requested from the Underwriters. Shane handled my frustrations well, and helped to smooth over the rough spots calmly and in an efficient manner. Shane explained that he wanted everything in order so that when filed with the Underwriter there wouldn’t be any issues. Unfortunately, the Underwriter kept asking more more documents and I think even Shane was frustrated by that. All in all, the refinance went well. Sadly, this will most likely be the last refinance of this home, but if the need should arise again, I’ll definitely be coming back to Meridian for service. Shane deserves a pat on the back for his deligence and customer service, he’s an asset to your teams, and to your company overall. Thank You.

Kent W.

No Title

5.0 rating
June 14, 2018

OUTSTANDING Team work (Nick, Shane, Amy and Conni), FAST Results and smooth process.

Ivan W.

No Title

5.0 rating
June 12, 2018

It was a very professional but personal experience. I was kept informed by all working with me.

Mike M.

No Title

5.0 rating
June 7, 2018

Hands down the best mortgage experience EVER! Meridian’s incredible streamlined “team” processing concept works brilliantly. My re-finance loan from “start to funded” was completed in 5 weeks. Many thanks to all the individuals who assisted in my loan processes; I truly appreciate your professionalism and “personal” approach to mortgage banking. Sincerely, Kelly M. / California

Kelly C.

No Title

5.0 rating
June 5, 2018

Excellent Service from all staff and services. Timing was a little longer than waht we wanted, but we did have a vacation to deal with, that may have caused a delay.

James C.

No Title

5.0 rating
June 1, 2018

Great Company! There was someone to answer all your questions. They emailed or called to keep you updated on the process. Very professional. I would highly recommend them to family and friends. Thank you Meridian for all you did from me.

Ann K.

No Title

5.0 rating
May 23, 2018

This is a great loan mortgage company to work with. My questions were handled by pros and to the point. Every thing worked out great for myself and my wife. I would recommend your company to any one that my need to refi and get a first mortgage loan. Great people to work with. It was truly a pleasure to work with Meridian. Thank you very much.. Ronald and Kathleen P

Ronald C.

No Title

4.0 rating
May 22, 2018

The customer service was fantastic; open communication every step of the way.

Dana I.

No Title

5.0 rating
May 15, 2018

I was very pleased with the whole process. Everything was done in an orderly and professional manner, and quickly too, I might add. Always a pleasure to talk to the team members, especially Anthony Spinelli. Thanks to all of your staff for making this easy to navigate. I would highly recommend Meridian Mortgage to anyone who is looking to refinance.

Gerald C.

No Title

5.0 rating
May 15, 2018

This was the easiest refinance we have ever done. We mostly dealt with David and Zach. They were friendly and quick to respond to any questions or concerns we had. The whole process from start to finish was very smooth and handled professionally.

Larry P.

No Title

5.0 rating
May 11, 2018

VERY pleased with Meridian! Don’t let the few of those that have had bad experiences turn you away because as you can see the majority have had excellent things to say, as do I. There’s always going to be those that get the unfortunate off beat or expect too much. Anywho, this company is fantastic!!!!! Always a little nerve wrecking going into such a big decision when refinancing & all I did was go off of a piece of mail I got one day, something about the layout of proposed refinance drew my attention, then in reading reviews I thought “yup, I’m calling”. I do not regret it one bit. Our loan officer, Brendan Corcoran, was so informative & personable. If it wasn’t him keeping in touch with us throughout the entire process it was someone else from the Meridian team calling us just to simple update us on where things were at. I feel like that’s not something you’d get just anywhere. Keep it up Meridian, you’re one of a kind & thank you for making it so easy for us.

Jessica M.

No Title

5.0 rating
May 10, 2018

Very professional, everything was managed very timely and seamlessly. Great communication throughout the whole process. Would recommend to everyone!

Katie M.

No Title

5.0 rating
May 9, 2018

I was worried after reading some of the comments from prior clients but was very happy to go from application to close in exactly 2 months. The representative assigned to me was very professional and answered all of my questions quickly. Very happy to close!

Joyce M.

No Title

5.0 rating
May 4, 2018

Fast and very easy to deal with. Fees are a little high compared to others but the customer service is excellent!

James I.

No Title

5.0 rating
May 3, 2018

We had a very pleasurable experience with the teams from Meridian. We felt like a valued customer not just another number. Thank you for all the efforts and time given to us from your teams. Nothing could have been better but the speed to complete. We started March 7 and are funding May 4. It may be because VA and not the Meridian Mortgage itself. If I know anyone in need of your services I will not hesitate to refer them to you guys.

Darryl I.

No Title

5.0 rating
May 2, 2018

What an absolute pleasure it was working with everyone at meridian. It was so quick and easy. The attorney they hired to come over for closing was hilarious and fun! Highly recommend!!!!

Thomas F.

No Title

5.0 rating
May 1, 2018

Very helpful in the loan application. Fast and courteous service. All the representatives were all friendly and helpful. Thank you.

Richard I.

No Title

5.0 rating
April 24, 2018

Staff was knowledgeable, very personable and kept me up to date on every aspect of the process. Everything went smoothly and expeditiously. Even though they were hundreds of miles away I was treated as if I were a local, regular customer.

Larry I.

No Title

5.0 rating
April 23, 2018

The easiest loan I have ever done . The help was great. Thanks to all

Glenda W.

No Title

5.0 rating
April 16, 2018

If there was a 6th star I would give them a 10th! This was the best experience with a mortgage company that we have ever had. They told us it would take around 60 days! it was actually less than that and on the day they said we would close we closed! Bullseye! They provided an easy secure way of sending and receiving documents. They called us every few days to provide current progress status. I recommend this company to all.

Tom P.

No Title

5.0 rating
April 14, 2018

My overall experience was above average. However, the length of time it took from beginning to closing was too long. Joanna Harris did an excellent job. She was quick with returning my calls when needed and she was very helpful and knowledgeable. Thanks!

Ulpiano W.

No Title

5.0 rating
April 13, 2018

My experience with this company was outstanding. They made the process easy and convenient. I had consistent contact with my team from the beginning all the way to the closing. They were all professional, personable, helpful and encouraging. I can’t say enough good things about working with them. Special shout-outs to Nicholas Outten, Matt Warner, and Mark Mitchell for being there for me any time I needed them. I would recommend this company for all your home mortgage needs and I will definitely use them again in the future myself! Kudos to the whole team!

Debbie O.

No Title

5.0 rating
April 12, 2018

Best and Most Efficient Mortgage Process I have ever been involved with. From initial contact with Philip to setting up final close appointment with Marleen, process was flawless and very convenient. Thanks to Everyone involved that I did not mention. Sincerely, Tyler

Tyler I.

No Title

4.0 rating
April 2, 2018

Excellent. Thanks to Tony Tucci and Melinda McGlothlin for making to this happen. Although one guy, Ed Zeckler almost made me to back down by not responding to my messages. Matt Brown, he did a good job for finishing up and pick the right title guy to come to my house. I think his name is Gary Puddy. I was late and my wife too, but he calmly waited. So my experience to you guys is amazing. I will recommend you with my friends.

Dario C.

No Title

5.0 rating
March 28, 2018

excellent in every aspect

Christiaan N.

No Title

5.0 rating
March 28, 2018

I had tried to refinance my 8.25% mortgage with several other companies, but Meridian was the only one I found who was able to do it. Everyone there was very friendly and responded to any questions I had in a very timely manner.

Mary D.

No Title

5.0 rating
March 27, 2018

Enjoyed working with you. Found everyone very pleasant and everything from start to finish went very smoothly. I would recommend you to my friends if they were to refinance.

Bethel W.

No Title

5.0 rating
March 21, 2018

The process went smoothly but took longer than expected, I’m glad they took the time to get it right. Everyone was professional and were knowledgeable throughout the process. Thanks for helping us get this done.

Ralph U.

No Title

4.0 rating
March 20, 2018

The overall experience was very good. The only thing I would say needs improvement is the length of time it took from beginning to closing.

Michael M.

No Title

5.0 rating
March 16, 2018

After reading some of the other reviews, I would have to agree on the length of time it takes, but I also feel I must say that this type of transaction is a process and often times a lengthy one no matter who you go with! Meridian has a wonderful approach with how they communicate often throughout the whole process so you know where your at in it. I was never left wondering what the next step was or how long before that step could take place because they always communicated these things and were in constant contact with me. Overall, I am very satisfied with our refinance and the fact that we were able to consolidate some considerable debt which will clean up my credit really nicely. 🙂 Thanks Meridian Team, it was a pleasure doing business with you!!

Dana I.

No Title

4.0 rating
March 15, 2018

I worked with Meridian for a refinanace, and had no real complaints. I’d use them again and recommend them to family and friends. Missed 5 stars on length of the process, about 3 months, although it did start in November and end in January, so the holidays added to that time. Also, there were a LOT of different people involved as the process went along, seemed like a different person for each step. However, everyone was very professional, everyone was timely with answering questions, I was contacted several times with updates without asking, I never lost my rate, and closing went well and was scheduled to my convenience. All in all a positive experience – they’re in a competitive industry, and working hard to be one of the better players in the space.

John H.

No Title

5.0 rating
March 13, 2018

This is our 3rd time refinancing and it was such a pleasant experience compared to the others. Thank you for being so thorough, answering all our questions and keeping us informed of where we were in the process. Definitely will be recommending you to family and friends.

Tiffannie A.

No Title

5.0 rating
March 12, 2018

The whole process was easy and Meridian stayed in contact with me through out to the closing

Robert C.

No Title

5.0 rating
March 8, 2018

Although the process took longer than expected, I was kept informed and Meridian delivered as promised. The consolidation loan is saving me $500/month.

Robert E.

No Title

5.0 rating
March 7, 2018

Totally enjoyed the entire transaction from start to finish. Meridian kept me up to date on all aspects of my loan progress. The closing was conveniently scheduled in my home with a knowledgeable and very friendly young man. Thank you so much.

Chris K.

No Title

5.0 rating
March 6, 2018

Meridian exceeded all of our expectations! Quick, easy, knowledgeable, friendly… We save over $800 per month with our home mortgage refinance!!

Kevin W.

No Title

5.0 rating
March 6, 2018

Meridian made refinancing easy and they were more professional than any other company. We highly recommend them and will continue to work with them in the future.

Dawnie D.

No Title

5.0 rating
March 5, 2018

Every person we spoke to dealt with us professionally and promptly. Special shout outs to A.J. Price, Jim Peterson, and Matt Warner. I don’t meant to take away from anyone else, but these are the 3 people with whom we had the most contact. We are very pleased with the excellent rate we got, the prompt service and the individual understanding of our loan needs. I would recommend this company highly! Thanks for everything.

Dilissa M.

No Title

5.0 rating
March 3, 2018

Your company is amazing. What a great experience we had! Kudos,

Dawn D.

No Title

5.0 rating
March 2, 2018

We just refinanced through Meridian and would highly recommend them. We’ve refinanced before and had terrible experiences from lack of communication and incompetency. With Meridian, there was constant communication by both e-mail and phone calls to let us know every step they took. Told us when they received our paperwork, when they spoke with our appraiser, each step of the approval, you name it.

Bonnie J.

No Title

5.0 rating
March 1, 2018

We had an excellent experience through our refinance process. Primary contacts Jim Peterson and Phil Thompson were very helpful and extremely prompt all along the way. It was especially impressive to me that everything went so smoothly, even though we are clear across the country from your offices. Thanks.

Michael B.

No Title

5.0 rating
February 28, 2018

An outstanding crew, highly professional and exceptionally personable. They inform you promptly at every stage of the process to let you know what is going on. They return your call or email almost immediately. I have been buying real estate for more than thirty years, they are the best I have worked with so far. I recommend them very highly to anyone out there shopping for a mortgage. You can never go wrong working with these guys. They are simply the best!

Lola B.

No Title

5.0 rating
February 27, 2018

I found it very pleasant and swift and everything they explained to me was exactly how it happened down to the percentage, amounts, etc…. Every step had a different person and all were very professional and helpful. It was a very smooth and positive process! I would go back anytime!

Penny K.

No Title

1.0 rating
February 26, 2018

I am very disappointed. I read these other reviews and only wish I had half the experience of theses unaltered reviews. This has been one of the most horrible experiences of my life. It took over 4 months to close from beginning to end. I could never get answers, replies, or feedback when I had questions. I lost my lower interest rate because things seemed so delayed and disorganized and all I ever got was a measly “I’m sorry “. All of this may not have been Meridians fault, maybe some of it was the past lenders doing as well but it didn’t seem Meridian pushed enough to get this process closed as well as I expected. Once again, I’m very displeased and don’t want to beat a dead horse. Horrible experience!

Timothy W.

No Title

5.0 rating
February 25, 2018

Everyone involved from Meridian was spot on in their knowledge of the process… especially when dealing with the veterans administration. I was ready to give up when there was well water problems(not with the real world, only with the VA.) We made it through though and it was a good decision. Thanks to all involved!

Mike G.

No Title

5.0 rating
February 24, 2018

Quick, honest and efficient process! Great job and glad I chose Meridian

Kristy G.

No Title

5.0 rating
February 22, 2018

My experience was quick and efficient. The assosciates warm and friendly. Thank you Meridian for a great experience.

Shawn M.

No Title

5.0 rating
February 21, 2018

This company has been outstanding to work with. The reps have been very responsive and have provided excellent customer care. I would certainly recommend Meridian mortgage to persons interested in purchasing or refinancing their homes.

Coscelia E.

No Title

5.0 rating
February 20, 2018

From the very beginning of our process and steps through qualification, each representative was excellent. Very knowledgeable, thorough, helpful, respectful and extremely great about the progress. If I made a phone call or email, there was no hesitation on a response. I would definitely recommend Meridian and staff for your refinance.

Desiree C.

No Title

5.0 rating
February 19, 2018

Each person that worked with us were knowledgeable and courteous. They walked us through each step and made it easy. Thank you.

Iris C.

No Title

5.0 rating
February 16, 2018

The entire loan process went very smoothly. The estimated time frame was met, and all the employees were very helpful. I want to especially thank Brandon Corcoran and Zach Fineblum for the fantastic customer service and great follow through they provided. It was a pleasure to work with such a professional company!

Patrick N.

No Title

5.0 rating
February 15, 2018

Given that our situation was a bit unique, they offered professional guidance during each step of the process which we very much appreciated … no cookie cutter responses but meaningful dialogue that dealt with our specific needs … these are good people

Fred D.

No Title

5.0 rating
February 14, 2018

Couldn’t be more happy with Meridian. They helped us with our VA loan. Kept us updated and answers for all our questions.

Shawna T.

No Title

5.0 rating
February 13, 2018

Very professional

Thomas W.

No Title

5.0 rating
February 12, 2018

All parties that I had contact with include Mark Mitchell, Matt Warner, Lonnika Gary, Tony Tucci and Connie Krauss; they were each helpful and informational. They returned my calls they answered my questions and we’re there for me. I appreciate each one of them helping me through the process.

Lorie K.

No Title

5.0 rating
February 10, 2018

I found that Meridian was very helpful in the whole process if refinancing. This was the second time that I used them. The first time that I used them went so smoothly and quickly and all my questions were answered in such a timely matter. That when I was wanting to refinance again I went directly to Meridian and the second refinance was as easy and smoothly as the first time. I would recommend them to anybody. They are very helpful and very professional. If I find that I am in need of refinancing again I will once again not look around and go directly to Meridian.

Kim M.

No Title

5.0 rating
February 9, 2018

Meridian stayed with me every step of the way. Every question was answered in detail. I received regular status updates by phone, answering machine and email. The rates and fees were reasonable and they were able to work with my very busy schedule. My re-finance went super smooth. I consider their team approach to be a very well-oiled machine. Wow!

Rogan C.

No Title

5.0 rating
February 8, 2018

Meridian really helped us lower or interest rate. We were very pleased with the great staff and the ease of completing all the paperwork. Thank you!

Ann H.

No Title

4.0 rating
February 7, 2018

Meridian made everything very convenient. Always answered or returned my calls promptly, and answered all my questions thoroughly. It was a little bit more on closing than I orginally anticipated, but overall a very good experience.

Constance W.

No Title

5.0 rating
February 6, 2018

The Refinance Experience went much smoother than I anticipated. I tried to refinance with my previous lender to consolidate some bills and was unable to. Meridian gave me my options and rates and we decided to go for it. The overall process took just over a Month so it all happened pretty quickly. They have a large team that pretty much took care of everything for you and gets things done. I would recommend them to anyone. Thanks!

Jerome G.

No Title

4.0 rating
February 4, 2018

Overall it was a good experience. My husband wasn’t as comfortable with the ‘team’ approach, however I was the one who had phone conversations with many of them so I felt confident with their ability to help us with our refinance. We were always kept informed by emails or phone calls where we were at in the process. All the staff was very professional and knowledgeable and were willing to answer any questions that we had. The only disappointment was that it took two and a half months from start to finish. We would recommend them and use them again in the future. Thank you!

J J.

No Title

5.0 rating
February 2, 2018

Meridian was excellent, personal, and efficient. Refinancing takes time and organization and every employee was helpful & respectful. I would highly recommend this corporation to others and have already!

Jennifer L.

No Title

5.0 rating
February 1, 2018

It was a rough start for me, but after some research and a better understanding of the process,it was pretty smooth and painless. I truly appreciated everyone’s patience and great work.

Diane W.

No Title

5.0 rating
January 31, 2018

Thanks for making this such a smooth process. We felt like we were valued customers throughout the process. Great company!

Kelle H.

No Title

5.0 rating
January 28, 2018

The process was simply and somewhat speedy. My husband and I stared the process during the holiday season so I feel the process was pretty fast considering. Every single person I had contact with was very professional and courteous. Overall the experience was excellent.

Julie C.

No Title

4.0 rating
January 24, 2018

Took longer than I thought it would. Everyone I spoke with was very kind and professional.

Margaret C.

No Title

5.0 rating
January 23, 2018

I was very pleased with the service and prompt responses I received if I asked a question. This was mostly done through email. I was discouraged at closing and only because I was originally scheduled for a 5:00 closing but called and had it changed to 4:00. I took off early and the closing agent didn’t show until 5:00. That was my only disappointment.

Nancy M.

No Title

5.0 rating
January 23, 2018

Our experience was very good overall. I felt very informed from the beginning to the end of our home mortgage process. As always, it is critical to have all your personal information available and return it promptly to keep the process moving as quickly as possible. I do understand the need for different people to handle their portion of the process. Each person was very knowledgeable in their area of expertise. I was always notified where we were at in the loan process and who had the loan package each time it changed to another person. But, I always felt I could reach back to the loan officer anytime, if needed. All of my emails were answered promptly even though there are 3 hours difference in time zones.

Dale B.

No Title

5.0 rating
January 22, 2018

Everyone at Meridian is very professional and easy to talk with. All our questions were answered promptly. They make a stressful situation non-stressful, thank you for being there for us!!

Keith V.

No Title

4.0 rating
January 22, 2018

Took longer than I thought it would 3 months. Easy to deal with, good customer support

Mark T.

No Title

5.0 rating
January 19, 2018

The process took a little longer than first expected – long holiday weekends and VA asking for documentation we had already provided; not unusual when the government is involved in the process. Overall, it was a good experience – every person involved at Meridian was kind, helpful, answered questions in a timely, informed manner – in essence it was a process marked by integrity on every level of contact.

Sandra K.

No Title

5.0 rating
January 17, 2018

Overall was a good experience. Prior to initial approval I was never sure who was my main contact was if I had questions. I had calls/contacts from several sources but was never given one point of contact until after initial approval – but overall I would recommend Meridian.

Elizabeth W.

No Title

5.0 rating
January 12, 2018

This was my first re-fi on my first home. Meridian was very helpful with the whole process and made me feel at ease the entire time. I highly recommend this company.

Penny S.

No Title

4.0 rating
January 11, 2018

we have never been through the refinance process. we thought it would take half the time that it did. everyone we dealt with was professional and willing to assist. lastly, we were surprised that we were charged, without notice, to have the residual of the loan wired to our checking account.

Dave H.

No Title

5.0 rating
January 10, 2018

The process took 2 months to complete. The Meridian team were professional every step of the way and kept me up to date. Would highly recommend Meridian Home Mortgage to friends and associates.

Tom G.

No Title

5.0 rating
January 9, 2018

Meridian was “great” to work with. The process was quick and smooth and all staff were friendly and professional. Easiest loan we have ever completed. We still have equity in our home, reduced our rate and was able to pay off extra bills. Thank you all. “Matt Warner, Tony Echert, Sara Bell, Karla Williams”

Willie W.

No Title

5.0 rating
January 8, 2018

Everyone that I came in contact with was very kind and helpful. I was pleased with the service that I received.

Yolanda T.

No Title

4.0 rating
January 5, 2018

The staff were friendly, and helpful. We had some unique issues with our closing, and they worked with to get everything resolved and close in a timely manner.

Dawn .

No Title

5.0 rating
January 4, 2018

The employees of Meridian Home Mortgage were wonderful to work with. They kept us informed and everything was processed in a timely manor. Very thankful that we found this company. Would recommend them to anyone.

Sandra A.

No Title

5.0 rating
January 3, 2018

I have been a home owner for decades and my experience refinancing with Meridian has been excellent. I was informed at every juncture on what to expect and do. Each person that I communicated with was professional, knowledgeable, courteous and polite. All of my questions were answered. I would recommend Meridian to my family, friends, and anyone interested in refinancing or other mortgage needs.

Mary M.

No Title

5.0 rating
December 30, 2017

The Meridian mortgage representatives did an excellent job keeping me informed all throughout the mortgage refinance process. They were all very courteous and professional, and answered any questions I had. Thanks to Meridian, I was able to refinance my home at a great rate and consolodate my debt. I highly recommend Meridian and would definitely do business with them again in the future!

Anthony D.

No Title

5.0 rating
December 21, 2017

The entire team was knowledgeable, professional and friendly. Their communication were clear, concise and constant. There were no inconsistencies throughout the entire process. This team truly vets the third party vendors that they use, from the appraisal company to the title company. They were punctual and professional. The appraisal was free!!!! The entire process from start to finish took 5 weeks. I would highly recommend Meridian Home Mortgage to friends and family with no reservations. Melinda, Phil , AJ, Matt and Team Meridian outstanding job!!!!!!!! Wayne & Rochelle

Wayne H.

No Title

5.0 rating
December 20, 2017

Meridian Mortgage did a good job with my refinance. The people I worked with were knowledgeable and kept me informed. The process was delayed by information requested at the last minute. The only negative was that it took longer than I expected.

Michael P.

No Title

5.0 rating
December 16, 2017

I had a great experience with Meridian! Usually I’m the one following up with companies but they took care of everything from beginning to end and kept me in the loop each step of the way.

Evangeline L.

No Title

4.0 rating
December 15, 2017

I’ve done several refinances over a 20 year period. This was very thorough but had to re-verify same information several times. Overall they did a good job and would consider using them again if I were to refinance in the future.

Steve B.

No Title

4.0 rating
December 14, 2017

I had a very positive experience. Everyone was polite and kept me informed on the status of my loan, I would have given 5 stars if the appraisal process was done in a more timely manner.

Tina H.

No Title

5.0 rating
December 12, 2017

Meridian was very professional and efficient!

Brad H.

No Title

5.0 rating
December 6, 2017

I had wonderful experience with meridian. I would definitely recommend your company. I was skeptical to do a mortgage online, but everything went smoothly and in a timely fashion considering it was a VA loan. Everyone I spoke with was very nice and explained in detail everything I needed to do and everything they were doing. I like the idea of having different teams working on different parts of the loan. Reminded me of an assembly line. Kudos to Tony Eckert. I had inquired to many mortgage companies but he seemed very interested in a mortgage to meet my needs, and just sold me on meridian. Kudos to Anthony Spinelli also for helping me get through the process and making sure I was kept informed.

Jana D.

No Title

5.0 rating
December 5, 2017

Working with everyone at Meridian was a pure pleasure. They made sure I was kept apprised of every step, ensured the process went smoothly and always ensured everything was done at my convenience. I will recommend Meridian to all my family and friends should they be looking for a first mortgage or refinancing.

Christi W.

No Title

5.0 rating
December 4, 2017

Very smooth process. All staff were easy to work with. Would recommend to anyone. Meridian kept you in the loop every step of the process.

Jim B.

No Title

5.0 rating
November 29, 2017

Very good so far

Kathy T.

No Title

5.0 rating
November 28, 2017

I would recommend Meridian Home Mortgage to all of my family and friends! When I recieved the pre screened mailing I thought ‘these numbers are too good to be true.’ It was for real. Meridian helped me be able to afford to live. I was able to refinance and pay off debt I never thought I could pay. Thank you so much Meridian and everyone who helped along the way!

Courtney K.

No Title

5.0 rating
November 27, 2017

It was a smooth process. Everyone was professional and kept us informed every step of the way. Communication between the refinance team and us was excellent, and they answered all questions immediately. Thanks for helping us.

David A.

No Title

5.0 rating
November 22, 2017

From start to finish the entire refinance team was incredible. They always kept me in the loop. I would highly recommend Meridian Home Mortgage.

Joyce C.

No Title

4.0 rating
November 15, 2017

I am very happy with the refinance my wife and I just completed with Meridian. Everyone I interacted with in the process was professional and responsive. Everything went as planned, and the end result was slightly better than the initial quote I received when we first applied. This would be a 5-star review except for the fact that Meridian uses a “team” approach, which meant that throughout the process I was frequently being introduced to a new person that I would then begin communicating with based on what stage of the refinance we were in at the time. If given the choice, I would have preferred to have one consistent contact person that stayed with me throughout the process. This is not a comment on any member of team, they were all great, but I simply would have felt more comfortable during the process if there was one person who I knew was designated to support me during the entire process, from first contact to closing. That said, I would still be happy to work with his company again in the future.

Leonard R.

No Title

4.0 rating
November 14, 2017

The process and the walk thru provided by the team was excellent and we managed to close the loan in two weeks. The rate and the term we got was not offered by any other mortgage company. Hats off.

Chaya N.

No Title

5.0 rating
November 13, 2017

Can’t say enough about these guys. From Jake Holland to Chris Manger, you guys were great. They were right on. I would highly recommend Meridian. Thanks to all the team who helped with this.

Stefana K.

No Title

5.0 rating
November 11, 2017

I had never done a refinance before and Meridian was an easier process than original loan. The communication throughout was great. It was step by step and they keep you in the loop with where you are and what is going on until finished. I couldnt be any more pleased. Thank you Meridian your team is awesome!!!!

Chris Y.

No Title

5.0 rating
November 10, 2017

Excellent team that provided great service and communication through the entire process! I wanted to give Brendan Corcoran a special thanks he was very professional and always got back to us and answer any questions in a timely manner. Was a pleasure working with Meridian.

Raymond D.

No Title

5.0 rating
November 9, 2017

Meridian was easy to work with and the process went exactly as outlined by the agents. The process was about 3 1/2 months long. It went smoothly with all questioned answered in a timely fashion.

Judy M.

No Title

4.0 rating
November 8, 2017

always responded to emails quickly, was very helpful through out process. the only thing i have is there were multiple people involved early in process and got little confused on who true point of contact was . but over all i would recommend the company to any of my friends and family .

David W.

No Title

5.0 rating
November 7, 2017

Excellent team that provided great service and communication through the entire process!

Brian R.

No Title

5.0 rating
November 4, 2017

From start to finish, everyone that I spoke to and worked with was very friendly and Helpful!

James H.

No Title

5.0 rating
November 3, 2017

The entire Team at Meridian was both Professional and a Pleasure to work with. The Mortgage process was seamless and simple and I would recommend Meridian to my friends and family.

Bruce C.

No Title

5.0 rating
November 2, 2017

Everybody I had contact with was always very helpful.

Wendy O.

No Title

5.0 rating
November 1, 2017

Excellent service; fast and convenient

Anthony M.

No Title

5.0 rating
October 31, 2017

Easy to work with. Always responded to emails.

Natalie D.

No Title

5.0 rating
October 30, 2017

From beginning to end, the process ran smoothly. I especially liked how each of the team members assigned to me kept me informed along the way. They were all very knowledgeable. I would highly recommend them to anyone considering refinancing.

Cheryl C.

No Title

5.0 rating
October 29, 2017

Everything since from the start to the end went well.all the staff who helped me through the whole process were very supportive and professional..thak you all for a great service!!

Olivia C.

No Title

5.0 rating
October 28, 2017

Can’t tell you how efficient and easy this re-fi was. The entire team was beyond a pleasure to work with. They went above and beyond, responded to anything I ever needed almost instantly. One of, if not the most efficient company I have worked with ever.

Kristin B.

No Title

5.0 rating
October 25, 2017

Very easy to work with. Explained the entire process and it was very smooth.

Shesha Z.

No Title

5.0 rating
October 24, 2017

They kept us informed every step of the way and answered any questions immediately. Great company to work with.

Lori J.

No Title

5.0 rating
October 23, 2017

Was a very smooth and professional process. No complaints!

Jess P.

No Title

5.0 rating
October 21, 2017

Great customer service.

Wayne W.

No Title

5.0 rating
October 20, 2017

Good communication throughout the whole process.Thanks

Patrick G.

No Title

5.0 rating
October 19, 2017

Very friendly team that helped us through our refinance. Seemed like it could be a daunting task but they made it easy and we appreciated that. Thanx again Meridian

Jason B.

No Title

5.0 rating
October 18, 2017

In the beginning you were very quick to respond, GREAT I realize that it is difficult sometimes to get everything coordinated to make it faster. Seemed that we had to go back and forth several times for more information. Maybe if everything got checked ,sent to us so we could do all the extra’s at one time. Only other thing I feel could have been better was the company that did the evaluation of the property not quite as good as they should have been. When the pictures were taken of the inside they were very dark, should have used a flash. Also missed the fact that it does have a microwave oven which was not checked in the box. I will say as far as Meridian its self I feel they were very very good.

Edward P.

No Title

4.0 rating
October 17, 2017

Overall very happy with what we got and the mortgage product they put us in. Personally I prefer to work with fewer people, thus my reason for giving 4 stars. Everyone was very professional and helpful and the process went as I expected for the most part. Paying for the appraisal and inspections that are necessary is a great selling point. I would recommend Meridian but also would feel obligated to inform the consumer of the number of people they will work with.

Jeremy S.

No Title

5.0 rating
October 16, 2017

Each person we spoke to or dealt with was very professional and knowledgeable. I would recommend Meridian.

Cynthia B.

No Title

4.0 rating
October 14, 2017

My first estimated financial package (refi cash out) i later found out was based on my house appraising at $50,000 more than valued. Then based on the updated real figures i decided to go conventional mortgage instead of FHA. Other staff were excellent and kept me posted and informed. Closing went well. Just know all your mortgage options because the deal typed up may not be the best.

Vicki C.

No Title

5.0 rating
October 13, 2017

The absolute BEST customer service experience I have ever had. They stayed on top of my loan and communicated every step of the way. Easy close!

Denise H.

No Title

5.0 rating
October 12, 2017

Every question I came up with was answered ,very informative.Made my home buying experience the best it could be.Thank you for everything.

Chris R.

No Title

5.0 rating
October 11, 2017

Great Job

Lenny C.

No Title

5.0 rating
October 11, 2017

Informed the whole way thru. Great service. Justin in the lead was great. Always made it easy during entire process. We were kept informed and everything was very organized. Great job. For everyone that needs refinance standard and VA recommend Meridian highly. Thanks.

Armando C.

No Title

4.0 rating
October 10, 2017

Nice people, easy process

Laurie S.

No Title

5.0 rating
October 9, 2017

I used Meridian for a refi. From the first contact to the last contact, all was smooth sailing. Everyone worked together as a team. I settled without any problems. All came thru as promised. Good job to all. Thank you!

Carol B.

No Title

5.0 rating
October 8, 2017

Our experience with Meridian was very pleasant. Even though it took over 2 months to close, we were receiving constant communication regarding the status of our loan and each personal interaction was professional and courteous.

Devin M.

No Title

5.0 rating
October 7, 2017

AAA+++ Service! We were originally attracted to Meridian by the free appraisal offer. We were pleasantly surprised when from the start of the refinance process to the closing, every person we worked with on the Meridian team was courteous, helpful and thorough. Even with our busy schedules, Meridian made our refinance a painless and efficient process. If you are looking for a mortgage or to refinance we recommend Meridian all the way! John P.

John P.

No Title

5.0 rating
October 6, 2017

Holy mackerel was that easy. From my first conversation with David Committee, to my last conversation with Anthony Spinelli, and everyone in between, it couldn’t have gone smoother. Having your ducks in a row certainly helps. Meridian paid for my appraisal and I was under no obligation until the appraisal came back. Easily the best refinance I had yet. Meridian was able to help me combine my first and second and pay off debt while cutting my monthly bills by almost 35%. I highly recommend giving them a call if you’re looking into a new loan or refinance.

Kenny C.

No Title

5.0 rating
October 5, 2017

The most experience group of people I have ever worked with. There royalty and honesty is beyond compare. It has been a pleasure to have worked with these extremely dedicated people. Thank you all.

Luli B.

No Title

5.0 rating
October 4, 2017

I did my refi with Meridian and it was an extremely seamless and stress free process. I closed in about 5 weeks and the exceptionally professional and friendly staff kept me informed from the online application to the in-home closing. Meridian has created a very efficient process for something that is usually very cumbersome and aggravating. Congratulations to the entire team who worked on my refi. Thank you. JOB WELL DONE!! Joanne

Joanne D.

No Title

5.0 rating
October 3, 2017

Over the years we have purchased or refinanced many homes and working with Meridian this time was a real pleasure. The staff was in contact with us all the time and they were GREAT to work with. We always knew where we were in the process and the closing was real simple, they came to our home. I would HIGHLY recommend Meridian to anyone interested in buying or refinancing a home.

Vincent A.

No Title

5.0 rating
October 2, 2017

The people where very helpful and easy to work with. I appreciate how fast they responded and how much attention they gave to my request.

Rita M.

No Title

4.0 rating
September 29, 2017

The loan officers and representatives were A+. They were timely and responsive and I felt they were my advocates. There was a bit of a snag with underwriting not understanding that my solar panels were MY solar panels. They sought contract/lease information for the panels as though they were a lien against the property. My analogy was that the solar panels were no more a lien than a new HVAC unit. Team effort was required to resolve the questions.

Carole I.

No Title

5.0 rating
September 28, 2017

All went good

John G.

No Title

5.0 rating
September 27, 2017

I was extremely pleased with the communication through the whole process. If I was unsure about anything there was always someone available to give me a solid answer to my questions. A special thanks to Lauren Losiewski!!! She was awesome!!!!!Thanks to All!

Jacqueline R.

No Title

5.0 rating
September 26, 2017

Awesome job by all involved with my loan process. It was a quick, easy and efficient process. I was kept informed throughout and any questions I had were answered with knowledge and professionalism. Would highly recommend Meridian Mortgage to any prospects.

Sharon A.

No Title

5.0 rating
September 25, 2017

We are most impressed and thoroughly satisfied with the service we received working with Meridian. We were kept well informed every step of the way. When we had a question, it was handled competently and quickly, every time. Seven weeks after beginning the process, we closed the deal on exactly the terms presented to us at the start. These people know what they are doing, and do what they promise. We recommend them without reservation.

Scott C.

No Title

5.0 rating
September 22, 2017

It was a pleasure working with Meridian Home Mortgage Company, they were very professional, accommodating and informative. They were always available to answer our questions no matter how insignificant. I would recommend your company to a family member or friend.

Emmett P.

No Title

5.0 rating
September 21, 2017

The Meridian refi process was simple and efficient. If you have good credit and your “ducks in a row”, it is an easy process and most importantly, a good deal!

John D.

No Title

5.0 rating
September 20, 2017

Smooth transaction, no problem at all . Every body is professional..

Ricky F.

No Title

4.0 rating
September 19, 2017

Everything was easy and smooth. Always treated with respect. Loved that they paid for my appraisal!! Only negative was I didn’t know my mortgage was going to paid to another lender besides Meridian.

Nikki T.

No Title

5.0 rating
September 18, 2017

The process was really simple and the loan officers provided me information in a timely manner. I received emails from the entire team which felt a little different…a really good different throughout the process. It was truly a team effort. Thanks Meridian, Alvin & Monica B

Alvin B.

No Title

5.0 rating
September 16, 2017

My experience with meridian staff was very professional and satisfactory.

Anne A.

No Title

5.0 rating
September 15, 2017

This was a wonderful experience! Everyone was so professional and helpful! I never went one without knowing the status of my loan which was so nice. I would recommend Meridian to anyone! Thank you to Mike Kingsley, Nicole Wheat, Beth Yeager, Sara Bell and Marshall Green for your wonderful help! All of you exemplify the best of the best!!!

Frances T.

No Title

5.0 rating
September 14, 2017

Thank you to Nick Outten and his team. Our refinance was a pleasant experience.

Nancy M.

No Title

5.0 rating
September 13, 2017

Meridian is the gold standard when comparing mortgage companies. They explained the process thoroughly and kept me up to date almost on a daily basis from the application process through appraisal to closing. Emails were answered immediately, phone calls returned promptly and never did I feel I was just a number. They made the entire refinancing process a pleasure! Thank you!

Karen P.

No Title

5.0 rating
September 12, 2017

Your people were great.

Patrick H.

No Title

4.0 rating
September 11, 2017

I am very satisfied with all the team reaching out and work together to closed my refi ASAP….

Jocelyn C.

No Title

5.0 rating
September 8, 2017

Working with Meridian Home Mortgage to do my mortgage refinance was a pleasurable experience. From my first contact with my loan officer, Sharon, to the document department, Sara and then on to Mark & Zach in the pipeline department, all went very smoothly. When I inquired how long it would take I was told 4 -6 weeks and they were spot on. I would have closed in 5 weeks, but chose to wait the extra week to due personal reasons. They sent the closing agent to my home and within 4 business days I had my old mortgage paid off and my net proceeds check in had. Can’t recommend Meridian Home Mortgage enough! Five star in my book.

Steve K.

No Title

5.0 rating
September 7, 2017

I was admittedly a little skeptical of using a non-local company to go through the refinance process, but Meridian’s staff was excellent to work with and never left me feeling disappointed. As others have stated, the staff was knowledgeable, professional and pleasant. Everything moved along quickly, typically with me being the hold up. Thanks to the entire team!

Ian G.

No Title

5.0 rating
September 6, 2017

Great company to work with. They weren’t there to take advantage of you, which is nice. Friendly and very helpful staff.

Mike P.

No Title

5.0 rating
September 5, 2017

Excellent Follow up! Kept me well informed all throughout process. 100% professional. Thanks to the team!

Peter A.

No Title

5.0 rating
September 2, 2017

Very responsive and professional a pleasant experience..Marshall and both Ludwig. .thank you..

Joseph I.

No Title

5.0 rating
September 1, 2017

You made a complicated process very seamless. It was a pleasure working with Nick Otten’s team.

Susan A.

No Title

5.0 rating
August 31, 2017

Where do I start, I was slipping away in Debt and no one to blame but myself.. Then one day I received a piece of mail about your company and I figured what the heck. I an so thankful for Meridian and what they helped me accomplish with a refinance. I must say it took a little longer that I thought it would but I got great results. Matt and Mark on the Pipeline Team THANKS. And to the rest of the staff that helped me BLESS YOU ALL. I can now keep my head above water. Kuddos to all

John S.

No Title

5.0 rating
August 30, 2017

I think we had a very good experience with meridian home mortgages .the people that we worked with in the process were great to talk with ,and deal with .they all seemed to know how to do there jobs really well .i would use them again if I ever had too. I would like to thank all of the people that helped us through out the whole process. James

James W.

No Title

5.0 rating
August 29, 2017

I want to thank Meridian for the smooth and hassle free loan process. The staff from the beginning and thru the closing process was very professional and pleasant. Thanks to the entire staff.

Roger N.

No Title

5.0 rating
August 28, 2017

Every aspect of our mortgage refinance with Meridian was top notch! Someone was always in touch with us either via phone or email or both. Courteous, pleasant and prompt. We just closed last Monday 8/14/17 and that went very smoothly . My husband and I would highly recommend using Meridian. Thank you!

Susan B.

No Title

5.0 rating
August 27, 2017

This was , a 5 Star effort. The five members of the staff were very helpful and knowledgeable in getting the process completed. They were: Jordan, Amber, Kara, Melissa and Zach. All my questions and concerns were responded to and resolved in a very timely manner. I can’t thank them enough for their efforts in seeing this through. THANKS A LOT!!

Roger A.

No Title

5.0 rating
August 25, 2017

What a pleasurable experience. It was quick and easy. 6 weeks start to check in hand. Thanks Nick and Chris for all your effort!

Becca M.

No Title

5.0 rating
August 23, 2017

Excellent communication. Always quick to answer questions and keep me up-to-date on what is happening with my loan. Very quick process for my refinance. Would definitely recommend to others!

Dan P.

No Title

5.0 rating
August 22, 2017

The process was smooth, thanks to the excellent communication from the meridian team. I never had to wonder what the status of my application was, or what additional information was needed. Great service.

Mary Z.

No Title

5.0 rating
August 22, 2017

Good, Good Job. The process went very well , and very quick. I Thank you, Team M you did great in my book. If 5 stars is the best I could give than it is a 5 . Fred

Frederick M.

No Title

5.0 rating
August 21, 2017

We have a great experience. Everything was easy and painless! Communication between us was open and frequent. They kept in touch throughout the whole process. Answered any questions we had quickly. I still can’t believe how easy the process was.

Gerry S.

No Title

5.0 rating
August 21, 2017

The only negative thing I can say is that I was estimated 300 dollars more on my mortgage and in the end it was 425 dollars more. Other then that they did a great job

Steven A.

No Title

5.0 rating
August 20, 2017

I think getting involved with Meridian for my financial needs is the best thing that has happened to me. Professionalism to the end and a great team. Thank you very much from the bottom of my heart.

Rafael T.

No Title

5.0 rating
August 19, 2017

To all Meridian specially Stephanie Di Pietro, Nick Outten and Matt Brown I and my wife would like to thanks everyone for the refinance of our mortgage. Thank you guys for your hard work. Respectfully; Saturnino

Saturnino D.

No Title

5.0 rating
August 18, 2017

We were so please with the service we received. Everyone was terrific to work with. Every step was explained & we felt so comfortable with everyone. Thank you so much.

Fran M.

No Title

5.0 rating
August 14, 2017

5 star rating. Service was professional and fast. An excellent choice.

Felicia C.

No Title

5.0 rating
August 11, 2017

They are very organized and easy to work with. They did a great job of keeping me updated throughout the process and they were extremely patient-and prompt-in addressing any questions I had. I appreciate their excellent level of service and I would highly recommend their company. Thank you, Meridian!

Traci R.

No Title

5.0 rating
August 10, 2017

Everyone at Meridian was professional, courteous, and efficient. Their communication was exceptional with calls and/or emails every step of the way, and they kept us notified about the progress of our loan.

Pam .

No Title

5.0 rating
August 9, 2017

It seems like everyday the team had something new to deal with. They were very patient and professional as they walked me through each obstacle.

Leslie T.

No Title

4.0 rating
August 8, 2017

Had a great experience with the Meridian team. Very professional and efficient – it all went very smoothly. Would definitely recommend them!

Laurie C.

No Title

4.0 rating
August 8, 2017

The overall process was easy. I had all of the documents needed. The probelm I had was underwriting. I was in underwriting for 6 weeks. The whole process took 2 months. I’m still happy with the final product but the hard part was sitting and waiting for weeks on end.

Thomas N.

No Title

5.0 rating
August 8, 2017

Meridian handled everything perfectly, every employee involved was very helpful and courteous. Thanks!

Patrick L.

No Title

5.0 rating
August 7, 2017

Very good company to work with, everything moved along quickly and everyone I dealt with was very helpful and polite.

James T.

No Title

5.0 rating
August 3, 2017

This company was very easy to work with. They communicated every step of the way and every thing went as they said it would go. And they answered my many questions and concerns immediately. Highly recommend this company!

Catherine K.

No Title

5.0 rating
August 3, 2017

What a great experience with Meridian HM. The staff was .excellent. Both Mark’s were fantastic. We have had a few mortgage closing during our lifetime, but Meridian HM was the easiest and fastest lender. Good Job. (I MEAN EXCELLENT).

Martin F.

No Title

5.0 rating
August 2, 2017

The service is exceptional! They keep you informed every step of the way and they always responds to whatever questions you may have. More Power to your company!

Maria S.

No Title

5.0 rating
August 2, 2017

VERY EFFICIENT SERVICE. EVERYONE WAS WORKING TO GET US TO CLOSING AT THE VERY EARLIEST TIME POSSIBLE. WE CLOSED WITHIN 5 WEEKS. WOULD RECOMMEND THIS COMPANY TO EVERYONE. THANK YOU ALL.

DETLEF P.

No Title

5.0 rating
August 1, 2017

Absolutely a breeze to work with. All employees reached out every single day to let us know how far along we were. I couldn’t believe how smoothly everything went. Would most definitely work with this company again!

Nicole C.

No Title

5.0 rating
July 31, 2017

Awesome and expedient customer service.. u would highly recommend these guys!!!

Barbie P.

No Title

5.0 rating
July 28, 2017

Excellence service, everyone was very nice and courteous!And they met all my expectations and needs.Thanks for a great experience!

Carolyn V.

No Title

5.0 rating
July 27, 2017

Team members made everything so easy. They all worked together and were able to answer any questions we had. Everything was done through email or phone. The closing attorney came to our home and made everything so easy.

Angela S.

No Title

5.0 rating
July 26, 2017

This was so easy. The team communicated with me every step of the way. Everyone was very helpful and I knew what to expect and when to expect it. Excellent Customer Service!

Larae B.

No Title

5.0 rating
July 25, 2017

I had taken the time to visit with several companies about re-financing my home ( including the original National chain bank I used to buy my home ) One thing that stood out to not only me but my wife as well was the fact that in the initial literature that we received in the mail was the “family” approach. When I called with I spoke with Brendan.. no pressure answered questions and responded to my inquiries quickly. The whole process was so easy, they kept us up to date the entire time and whom ever we spoke with whether it Brendan during qualifying or Chris through the closing process all were very professional and very friendly. Would I recommend Meridian? I already have! Thanks guys!!

Ivan V.

No Title

4.0 rating
July 24, 2017

It all went very smooth…thank you.

Kimberly R.

No Title

4.0 rating
July 24, 2017

Very impressed with staff that stayed in touch and was patient to explain various things. We had some rough spots but the team was there each time. I rate 4.5 stars!!!!!!

Leonard Q.

No Title

5.0 rating
July 20, 2017

Delivered as promised!

Frank J.

No Title

5.0 rating
July 19, 2017

Team members made the entire refinance process so easy. They were professional and helpful. The communication process was admirable as I was kept informed each step of the way. Excellent experience.

Jennifer J.

No Title

5.0 rating
July 18, 2017

This was by far the best experience I have had with a mortgage company. They were pleasant, quick to get back to me, on top of things and very helpful. I would highly recommend Meridian to my friends and family. Thank you so much. We were able to get everything in and done very quickly. Best experience I hsve ever had. Judi and Tom

Judi R.

No Title

5.0 rating
July 18, 2017

The whole experience was amazing. I can’t believe it came across this easy for us. Meridian was so organized with everything. We couldn’t have been happier. Thank you Meridian. We will be spreading the word on how professional and great you folks were. Thank you once again.

Bill W.

No Title

5.0 rating
July 17, 2017

No problems, smooth sailing!

Charles N.

No Title

5.0 rating
July 14, 2017

Thoroughly enjoyed my refinancing. All of the “Team” members were professional, experienced, answered questions immediately, personable. and very respectful..it was a pleasure. Thanking all of you,

Mack F.

No Title

5.0 rating
July 13, 2017

I am extremely satisfied with the Professional and courteous service I received from Meridian. I had been receiving many offers to refinance including from my current mortgage holder. Meridian went through a couple of scenarios with me and was able to obtain a lower interest rate than even my current mortgage holder offered. I liked the setup of a group of individuals I was able to work with so whenever I had a question I was able to get my answers almost immediately. I will recommend Meridian to anyone I know is looking for a mortgage or to refinance. Thank you so much!

Deb L.

No Title

5.0 rating
July 12, 2017

Easy process!! Thanks for all you did.

Tommy S.

No Title

5.0 rating
July 11, 2017

I was well satisfied with everyone.

Jimmy B.

No Title

5.0 rating
July 10, 2017

Everything went extremely smooth!

Eric M.

No Title

5.0 rating
July 7, 2017

Excellent service. They answered all my questions promptly, and got us through the process smoothly.

David L.

No Title

4.0 rating
July 6, 2017

From start to finish the entire process took longer than we anticipated (almost 3 months) and some of the requested info seemed redundant as it was info we had provided earlier on. However, the staff was very nice and customer service oriented. They constantly kept us informed as to the progress or any changes.

Scott H.

No Title

5.0 rating
July 5, 2017

I refinanced my FHA loan….I got a great low interest rate… the process was very fast….great customer service…

S C.

No Title

5.0 rating
June 30, 2017

Wonderful service and people were very good at what they do!

Deborah W.

No Title

5.0 rating
June 28, 2017

The process was easier than thought it would be and things turned our better than I thought it would thanks very much!!

David D.

No Title

5.0 rating
June 27, 2017

Working with Meridian was a pleasure. They kept me informed every step of the process and everyone was helpful and friendly. I highly recommend them!

Linda B.

No Title

5.0 rating
June 26, 2017

Truly excellent, friendly and efficient experience. Every person each step of the way was a professional that was also personable and always quick to respond to Emiails or phone calls.

Kima S.

No Title

5.0 rating
June 25, 2017

I had received SO many mail “offers” to consider refinancing my home mortgage from multiple lenders that I had no idea where to start or what to look for. Meridian’s mailing and offer of FREE appraisal fee with loan acceptance stood out among all of the others and I did my research…Website reviews, BBB, Consumer Reports…etc. to see what others had to say before I applied. This process was amazing from Day 1. Excellent communication and on exactly the terms I requested, which was by email so I could respond in my own time. The only time I needed to be available by phone was for the initial eligibility offer, to review options…and that was at my convenience and flexibility and to review final terms prior to closing. Virtually everything else could be handles through email and secure documentation portal….so convenient. As long as you are honest with your answers and are reasonably organized with your documentation availability and submission, the rest of the process runs like a well-tuned clock. You work with a small “team” of individuals but they let you know when you are being transitioned to the next level in the pipeline and you always have email access to anyone involved in your process. My re-fi went application to closing with a holiday weekend in the mix in just over 7 weeks. VERY pleased with Meridian!

Lisa L.

No Title

5.0 rating
June 24, 2017

Meridian has been very efficient throughout the refinancing process. They contacted me at every step and explained everything thoroughly. It has been a stress-free experience! I highly recommend them.

Linda B.

No Title

5.0 rating
June 23, 2017

We were happy that Meridian worked with us for a 15 year loan. Other programs only offered us 30 year loans. Glad we worked with Meridian!

Debra K.

No Title

4.0 rating
June 22, 2017

Great service , From the beginning I felt like I was in good hands with the quality of service I have received from them.

Jackie R.

No Title

5.0 rating
June 21, 2017

Exceptional

Martin B.

No Title

4.0 rating
June 21, 2017

Pretty good. It took a long time (4 months) to complete the deal. I was told one type of loan (FHA) then you switched it to a conventional, then back to a FHA… that was irritating! You didn’t hold enough money to cover the tax bill/escrow. The amount of cash back to me at the final signing was less… So I would say there is room for improvement… but overall – pretty smooth transaction.

Lisa C.

No Title

5.0 rating
June 20, 2017

Although a lengthy process, the whole team was exceptional in keeping us informed on what steps were needed to be taken and when. I would highly recommend Meridian to any one of my family members or friends.

Bob R.

No Title

5.0 rating
June 20, 2017

I had the most positive experience working with Meridian. The process was easy and they had me informed during every step of the process. When I had a question, they would answer right away. I put my trust in this company and they delivered. What a relief!

Maria .

No Title

5.0 rating
June 20, 2017

Well run outfit

Ilya B.

No Title

5.0 rating
June 18, 2017

Meridian provided excellent service. I called many times to review and change the details of my refinance. Everyone I spoke with was professional and courteous. In addition, the closing was done in my home, which was extremely convenient. We were very happy with Meridian’s service and would use them again.

Judith M.

No Title

5.0 rating
June 15, 2017

Great sevice

Michael S.

No Title

5.0 rating
June 15, 2017

I was very impressed with how everyone was friendly, helpful and kept me up to date on everything that was happening. Thank you very much for the great service.

Dotty V.

No Title

5.0 rating
June 14, 2017

The process was quick and painless. Communication was on-going; everyone was professional and efficient throughout the entire process.

Claudine C.

No Title

5.0 rating
June 14, 2017

Very pleasurable experience.

Michael D.

No Title

5.0 rating
June 6, 2017

Meridian has a team of hard workers who communicate well. Awesome experience.

Victor H.

No Title

5.0 rating
June 5, 2017

If anyone has ever gone through the process of refinancing your home, you know how it is so frustrating with all the information necessary and different steps that have to be done before you get the loan. Then Meridian folks are simply the best. They guild you through the process and and help you all along the way..

Dr W.

No Title

5.0 rating
June 2, 2017

I have never had customer service like I just had today. Sharon Grasmick my loan officer just went through numbers with me on the phone and explained the process to me in detail and was very thorough and very pleasant and I could not have had better customer service! I am very excited to work with this company and look forward to have my mortgage with Meridian Mortgage. Thank you so much for letting me have the opportunity to work with you. Judi R

Judi R.

No Title

5.0 rating
June 1, 2017

Everyone was professional and Polite. The process was smooth

Johnny S.

No Title

5.0 rating
May 31, 2017

We recently refinanced our home loan with Meridian and I wanted to take this opportunity to tell you all how wonderfully satisfied we have been with the entire process. I work for a mortgage company in my state..I am very familiar with processing and closing of loans and the circus it can become. I have never been through such a smooth transition and everyone we spoke to was absolutely amazing from the loan officer to the processor to the woman who came out last night for the closing. Super impressed with your commitment to service and always keeping us informed. Also we are so impressed with the entire turnaround time from our first phone call to our closing. I will highly recommend your company to all of our friends and family as well as through social media. Thank you again! A very satisfied new customer!!!!

Michelle B.

No Title

5.0 rating
May 31, 2017

Amazing company, friendly informative staff, super fast from the first communication with us through to closing! GREAT JOB!!!

David B.

No Title

5.0 rating
May 31, 2017

I would like to thank everybody at Meridian for their assistance with the loan process, We were kept up to date during the complete process and advised as to any issues that needed to be resolved. All points of the loan were delivered as promised with clarity.

Michael T.

No Title

5.0 rating
May 23, 2017

The process of refinancing our home loan literally took 30 days. Meridian kept me apprised of status of my refinance every step of the way. Both via email and via the phone if necessary. They answered every question I had promptly and explained the whole process, especially the final disclosure, thoroughly and to my full understanding. Was extremely impressed every step of the way!

John A.

No Title

5.0 rating
May 23, 2017

They explained what was needed to attain the loan. Everything was explained and they kept in touch. My new VA loan was finalize in 2 months.

Lee .

No Title

5.0 rating
May 23, 2017

Thank you so much for all assistance with the refinance of our home. All the people involved in the processing of my loan were very professional and courteous. Thank you again Billy.

Billy T.

No Title

5.0 rating
May 23, 2017

Everyone was fantastic to work with. The process went smoothly and very quickly. My thanks to all.

Gary G.

No Title

5.0 rating
May 18, 2017

I would Highly reckoned them to do business with, The process went very smooth and, the communication was excellent.

Helen L.

No Title

5.0 rating
May 17, 2017

I highly recommend Meridian Home Mortgage . Your team provided an excellent service . The entire process was very smooth and the team explained Very clear that I was able to complete all the paperwork on a timely matter. I would like to recognize the professionalism of Brendan Corcoran and Chris Manger they very helpful and always willing to answer any questions. Thank you !

Ramona A.

No Title

5.0 rating
May 16, 2017

Everyone and everything was great! I would recommend you guys in the future! !

Frank L.

No Title

4.0 rating
May 16, 2017

Excellent service. Sometimes a little too thorough. Some phone calls were unnecessary.

Jeff K.

No Title

4.0 rating
May 15, 2017

After some problems and delays early on things finally started coming together.. Process took three months but everyone we worked with was kind and helpful. Thank you,

Roger M.

No Title

5.0 rating
May 12, 2017

Bill and I worked with several mortgage companies in our lifetime. Your personnel were the best. They were very helpful and responsive. We would recommend Meridian to family and friends.

Donna S.

No Title

5.0 rating
May 11, 2017

The process was made super easy by Rick , his assistants responded promptly and accurately, and he was a open book of information.

Kim L.

No Title

4.0 rating
May 10, 2017

This company was very through. They responded to any questions I had promptly and sent me ujpdates via e-mail regularly. Thanks for a great job. .

Donna S.

No Title

4.0 rating
May 9, 2017

Excellent service. Very professional. Very satisfied. Everyone did an exceptional job, everything went very well. Thanks for all your help to get my loan done.

Kristy N.

No Title

5.0 rating
May 9, 2017

Exceptionally pleased with the haancling of the transaction. All people involved were very courteous and helpful.

Robert C.

No Title

5.0 rating
May 1, 2017

Meridian was very easy to work with. They were not pushy and did not make false promises. They were very good at communication via email and not blowing up my phone several times each week through this process. I would recommend them to anyone looking to refinanace.

Troy L.

No Title

5.0 rating
April 27, 2017

You did great…thanks

Daniel T.

No Title

5.0 rating
April 26, 2017

Meridian is an excellent company that provided me with the best customer service I have received in a long time.. it is rare you just don’t see this kind of service today. Meridian supported me through every phase of my loan process, they were courteous , friendly, professional and made me feel like I was their only client. AWESOME!!! Thank you

Lee C.

No Title

4.0 rating
April 25, 2017

The loan process took longer than we expected but overall, all the staff that I dealt with was very friendly, professional and quick responding to my emails with my questions. It was a pleasure working with you all. Thank you.

Diana W.

No Title

5.0 rating
April 25, 2017

Outstanding service. We hit every possible bump in the road and every staff member was helpful, supportive, and overall amazing with how they dealt with everything. I would highly recommend them to anyone. Thank you justin, phil, matt, melinda, beth and the entire meridian team.

Robert U.

No Title

5.0 rating
April 25, 2017

Very helpful and easy to work with. Very fast, very professional.

David B.

No Title

4.0 rating
April 25, 2017

The process was faster than expected. The only negative thing is that different people contact you for different things and it is hard to keep track and follow up.

Jennifer O.

No Title

5.0 rating
April 12, 2017

very good to work with. there were a couple of hiccups but the representative stayed on them and they were resolved quickly.

Steve M.

No Title

5.0 rating
March 18, 2017

Great experience. Staff extremely helpful and very professional. Marlene and Jami stayed on top of the entire process. Highly recommend Meridan for mortgage needs

Mike B.

No Title

5.0 rating
March 17, 2017

From start to finish we had assistance and help guiding us to get the whole process completed. All agents I spoke with and dealt with were very informative and professional. The whole process was completed very qwik and smooth, very happy with this company!!

Carlos L.

No Title

5.0 rating
March 15, 2017

Great process and very helpful would recomend without a doubt 10/10 thankyou

Hannah W.

No Title

5.0 rating
March 15, 2017

Excellent support and service. Clear communication on what documents they need. Worked a product that suits best to my needs. There was no back and forth of sending documents. Clearly explained me the features of the loan they worked out for me. I strongly recommend this company for mortgage needs.

Ramesh G.

No Title

5.0 rating
March 15, 2017

From beginning to end Meridian Home Mortgage handled the refinance of my home in an extremely professional manner. The process was seamless. I appreciate the efforts of all those who assisted me. Meridian Home Mortgage will be the first company I recommend to friends and family. Well done!

Lorra B.

No Title

5.0 rating
March 14, 2017

Thank you for the team work. Anthony was there to answer emails or phone calls and kept us updated at all times. It was a pleasure doing business with you.

Deborah J.

No Title

4.0 rating
March 14, 2017

Communication between everyone was superb. I appreciate all of the help with questions that I had and how quickly the responses were.

Katie H.

No Title

5.0 rating
March 14, 2017

Excellent service. Very professional. Very satisfied.

Mushtaq D.

No Title

5.0 rating
March 14, 2017

The staff was friendly, courteous, professional and great to work with – every single one of them! Everything was great from the beginning to the end of closing. Great company to work with!

Michael S.

No Title

5.0 rating
March 14, 2017

Everyone did an exceptional job, everything went very well.

Thomas H.

No Title

5.0 rating
March 9, 2017

The whole team was very courteous, friendly and professional. They answered every question I had, and I had several! I would definitely recommend them to friends and family, and if I need to refinance again, I will be calling Meridian.

Elizabeth S.

No Title

5.0 rating
March 8, 2017

Kudos to Tony Tucci! He jumped on my request and made it happen quickly. Also appreciate the efforts of Matt, Shane and Stephanie

John P.

No Title

5.0 rating
March 2, 2017

All of the team representatives were very friendly and helpful. The process went very smoothly. I like the pipeline concept and that I was kept up to date on where things were in the process every step of the way! Great company to work with!

Shelley H.

No Title

5.0 rating
March 1, 2017

I have been through several loan processes in the past. I used Meridian to refinance my mortgage loan and I was astounded by the fast pace in which this company moves. I received prompt communication at every stage of the process. This company has their act together and I would highly recommend them.

Robert P.

No Title

5.0 rating
February 28, 2017

We found working with Meridian to be an amazing experience. They handled everything and it went so smoothly. I’d definitely recommend Meridian to anyone who asks me. Jim, Matt, Stephanie, and anyone else we worked with-Thank You. This is truly giving us a new start.

Janie M.

No Title

5.0 rating
February 28, 2017

All the staff at Meridian have been very helpful. Chris, Phil & Mack kept us informed on a regular basis and made us feel comfortable with the whole program. I would rate your company a 5 star without hesitation.

Spencer R.

No Title

5.0 rating
February 27, 2017

The process was quick and easy and the team was very knowledgeable and great to work with. There was great communication on what was happening and the timeline things were getting done. Thank you for making the refi process simple, quick, and pain free!

Niki R.

No Title

5.0 rating
February 24, 2017

very helpful to reach afinal result rate you guys & dolls a 5plus

Umar P.

No Title

5.0 rating
February 23, 2017

Very nice helpful people! Thanks a lot!

Michael E.

No Title

5.0 rating
February 23, 2017

The process took longer than expected but was worth the wait as we were able to re-finance with more cash back than expected and ended up paying off some credit cards and bank loans. Every one at Meridian was professional and answered all of our questions. Of the numerous offers received in the mail, I was tired of being rejected for a home mortgage re-finance due to debt ratio too high to income. But I decided to try one more time with Meridian and was not disappointed. Of a 5 star rating system I give Meridian a 10. Thank you Meridian for getting me on the path to being debt free.

Frank R.

No Title

5.0 rating
February 22, 2017

Everything was great from the beginning to the end of closing. Someone was always available to answer questions, and everyone we spoke to was very helpful and professional. What we thought would be a true headache of paperwork, was actually no headache at all. I would definitely recommend Meridian to my friends and family.

Lucinda B.

No Title

5.0 rating
February 21, 2017

Several months ago, I received a mailing from Meridian with a re-financing offer. Now, why I opened Meridian’s mailing as opposed to the countless others, I don’t know. I had recently approached my, at the time, mortgage holder, Wells Fargo, about re-financing and got absolutely nowhere and, to be honest, was expecting the same of Meridian, but I started the process. There were several steps, and granted a little work and research on my part to get the information needed, but everyone I worked with at Meridian were patient and ready to help. Long story short, we ended up being able to re-finance for more than I had thought! We were able to pay off several credit cards and a couple of bank loans. Now, I understand this is not “free money” and it obviously will be paid off, but it has allowed a little “peace of mind” when it comes to our financial situation. If I could rate Meridian a 10, I would!

Darren S.

No Title

5.0 rating
February 15, 2017

We thank you for the professionalism in handling of our refinancing of a new mortgage. Both of us were very pleased with your understanding of our needs and your quick response to our questions. we appreciated the termite treatment ( paid in full .the free appraisal helped us make the decision to go with your firm Meridian Home Mortgage. we will always refer your firm to our friends who need to refinance

Dennis A.

No Title

5.0 rating
February 14, 2017

Very Happy with Meridian

Brent W.

No Title

5.0 rating
February 14, 2017

Great experience. The contact individuals were responsive and helped guide me every step of the way. If you could cut down the number of individuals one has to deal with that would be an improvement. Although, handoffs seemed to work well.

Janice R.

No Title

5.0 rating
February 14, 2017

The staff was friendly, courteous, professional and great to work with – every single one of them! I would highly recommend Meridian Home Mortgage to any friends and family looking for a mortgage group.

Jane M.

No Title

5.0 rating
February 14, 2017

The process was long, but I feel it was always handled well. the people I dealt with always treated me with kindness and respect..Thank You

James G.

No Title

5.0 rating
February 14, 2017

Process was very smooth. Communication was excellent.

Joey H.

No Title

4.0 rating
February 11, 2017

Overall positive experience. The only drawbacks I would say was that there was a lot of handing off from one person to another to another down the line, and I wasn’t always sure who I should be communicating with. But I always received prompt answers to questions. Also, the underwriters were very picky and asked for some confirming documents that seemed a bit over the top for me. (e.g. CA driver’s license doesn’t match address, which is the case for all CA residents, since CA doesn’t produce updated licenses). But I understand they’re putting a lot of money on the line. To the people complaining about how long it takes, grow up! Both parties are entering into a major financial transaction. If it’s important to you, just provide what you’re asked for, and ask questions if you don’t understand.

Darin B.

No Title

4.0 rating
February 11, 2017

I could have given a 5 star rating but in my mind, it would mean everything was perfect. So I wish I have a choice for 4.5 stars as there were only a few minor negative points in the entire process. 2 of them were: -my first name was several times misspelled or simply wrong (I am used to it but I needed to point this out) -there were many contacts involved which must make the process much more efficient but which takes away from the personal connection one can form while dealing with only one agent. Nevertheless, everyone was very courteous at all times Overall, everything was very easy, fast, simple and convenient.

Jean P.

No Title

5.0 rating
February 10, 2017

Everything went relatively smoothly throughout the process. Everyone was friendly and very helpful.

Brooke A.

No Title

5.0 rating
February 6, 2017

Very easy process, they are with you every step of the way!

Jennifer M.

No Title

5.0 rating
February 6, 2017

Excellent customer service and a smooth process that moved along in a timely fashion. Thank you for your professional and friendly assistance!

George D.

No Title

5.0 rating
February 2, 2017

Excellent job. I found Meridian through an advertisement letter received in the mail. I usually don’t pay attention to those things, but I’m so glad I did in this case. Very smooth sailing and I was pleased with how it all turned out and how quickly my loan was closed. It really made no difference that the company was on the opposite coast. The communication was great. There were different people through the process but it seemed seamless from my point of view. There was always a very timely response to any of my questions. Thanks!

Nancy S.

No Title

5.0 rating
February 2, 2017

Greatly appreciate the very professional job done by Meridian staff, who worked very well with us. They were very responsive and served as a great intermediary with the VA. We particularly liked working with Sara, who went above and beyond by simply listening once in a while.

Cole H.

No Title

5.0 rating
February 2, 2017

All the loan representatives was very professional. They made the whole process stress free as possible from initiation to closure. The under writing part did seem a little stressful though. But, Stephanie and Matt was there to get me through it. A big “KUDO” to the entire staff. Michael McKinney

Michael M.

No Title

4.0 rating
January 31, 2017

Timely, Prompt responses. Multiple pieces, sent multiple times. However, overall the process was painless.

Melanie H.

No Title

5.0 rating
January 31, 2017

Every part of this experience was better and faster than I had anticipated. Everyone I worked with was polite, friendly and professional. Every promise was kept. I can’t say enough good about Meridian!

Michelle D.

No Title

4.0 rating
January 30, 2017

Everything went fine even though several documents needed to be sent several times for apparently different people. It would have been great to have been approved without PMI, I haven’t had that requirement ever and have had many mortgages even a few over the 80% loan to value. I understand the conventional vs FHA but this was never brought to my attention until the eleventh hour. Otherwise all went well.

David G.

No Title

5.0 rating
January 19, 2017

your whole staff was great thank you very much.

Gaspare C.

No Title

4.0 rating
January 17, 2017

Kudos to the entire team at Meridian. They did a great job and although the process was quite lengthy, it was worth it. It was a little confusing at first working with so many people and having our loan passed from person to person, but each person knew what they were doing and eased our fears right away. We are very happy and thank YOU all!

Linda P.

No Title

5.0 rating
January 16, 2017

The loan process was clearly outlined and easy to follow. The time it took from start to finish was lengthy and I would suggest that you let your future clients know that the process can take months to complete (I at least would have appreciated hearing that). The people we worked with great too… Jim, Gwendolyn Brown, and Patricia Alfuth (the closer) were all awesome – helpful and personable. Thank you for everything and God bless.

Tracy R.

No Title

5.0 rating
January 16, 2017

To tell ya the truth…the best service i ever had making a lone didn’t have to call and hound anyone….I would get emails and personal calls through the hole process…. Thank you for the hard work!!!!!

Matthew B.

No Title

4.0 rating
January 16, 2017

We are very pleased with all the hard work your team put in to help us shave 10 1/2 years off our current mortgage! Not only is our payment affordable but we have a lower interest rate! It was awesome that the notary came out to our home to close…very convenient! Thank you all very much!

Paul J.

No Title

5.0 rating
January 12, 2017

from beginning to closing everything was above board with me being imformed of each step of the process.very pleased

Horace G.

No Title

5.0 rating
January 12, 2017

It took a long time but it was worth it.

Peggy E.

No Title

5.0 rating
January 10, 2017

From the first contact to the last everyone was extremely friendly, helpful and encouraging. I was a Mortgage Loan Officer in the mid 90’s and you make this look easy – good job! We sincerely appreciate all that you did for us. It was a pleasure.

Tommie L.

No Title

4.0 rating
January 10, 2017

It was a pleasure working with all of u, a special Thank you To Tony E and Stephanie D you were all suberb. Merci a tous vous etiez vraiment suberbe 5 etoile pour vous tous.

Raymond H.

No Title

5.0 rating
January 10, 2017

What a great experience! Meridian was on top of things every step of the way! I would highly recommend Meridian!

Brian V.

No Title

5.0 rating
January 10, 2017

The whole loan process was smooth and easy. Our loan processor Nick was great and he walked us through each step. I was really pleased with Meridian’s service. Thanks, Wayne C.

Wayne C.

No Title

5.0 rating
January 10, 2017

Customer service was outstanding, we were informed constantly through out the process. All tem members updated us constantly. thank you Meridian.

Gilberto P.

No Title

5.0 rating
January 10, 2017

Everyone that helped me was very helpful, knowledgeable and kind. We had an excellent experience with Meridian. Thank you!

Kathy S.

No Title

5.0 rating
January 5, 2017

Refinancing is never a same day process, but Meridian and its staff did a great job keeping me up to date on what is going on and what was needed to proceed.

Stan N.

No Title

5.0 rating
January 4, 2017

Pleasant experience! They kept me up to date throughout the process.

Lisa H.

No Title

5.0 rating
January 4, 2017

good job

Richard D.

No Title

4.0 rating
January 3, 2017

Overall a positive experience. My only complaint is dealing with so many different people. Often one person would ask for information that the person I talked to on call back had no idea why it was necessary. It also caused the process to take longer than I would have liked. Admittedly, it was a VA refinance that ran into the holiday season, so some slack is warranted. I am happy with the terms and rates though, and would use them in the future.

Daniel C.

No Title

5.0 rating
January 3, 2017

I’ve got to admit that we had our reservations about beginning a loan process with a company 3,000 miles away from us, but the whole experience was timely and efficient. Every member of the Meridian team treated us with respect and courtesy, especially Justin Ludwig and Jordan Bean. Also a big than you goes to Anthony Spinelli for closing our loan in a very timely manner. This was the easiest loan we have ever obtained. We didn’t even have to travel to sign the final papers, as a First American Title representative came to our home and we signed right at our kitchen table. We would certainly recommend Meridian to any one considering a home loan.

Don M.

No Title

4.0 rating
January 3, 2017

Even though I closed on a VA refi mortgage, I still think it took a relatively long time – almost 2 months. Due to numerous contacts that kept changing, there was much additional information that I had to supply.

Allan F.

No Title

5.0 rating
December 31, 2016

The overall process of the loan was fine following the guide lines and communications fine also considering no physical contact difficult /frustrating at times due to no computer access or printer I only have a reader nook with limited access it became confusing at times with the team but they were patient we live in the wild in northern Wi so needed to go to town often to use our library and they helped us with all the faxing my husband found a less expensive title co that would have saved us 400.00 and was disregarded and the reason we do not know thank you for your services and HAPPY NEW YEARS to all Chris and Mike Chamberlain

Mike C.

No Title

5.0 rating
December 23, 2016

Excellent service from every team member of Meridian’s office. Each hand off to the next step was accompanied by an email or phone call of introduction. We were kept informed of each step and the estimated time frames. Very smooth refinance with a VA loan.

Adena P.

No Title

4.0 rating
December 22, 2016

Overall we were happy with the Staff; they were great and kept us updated along the way. No sure why it took close to 4 months to process since this is the 2nd time refinancing thru them. We would recommend them over the other mortgage companies. Thank you!!!

Dale H.

No Title

5.0 rating
December 22, 2016

I appreciate the speed in which the loan happened. I wish it could of been faster but I know there is a lot involved with the process. All of your employees were very helpful. One area that may put some people off is always having to talk to a different person, I know this is part of your pipeline and I understand. Some people may feel that you are trying to deceive them with so many people involved. I did not have a problem with your process and appreciate how professional everyone was. Thanks, Charlie C.

Charlie C.

No Title

5.0 rating
December 22, 2016

On the whole my wife and I are very pleased in the way our Refi. went. We had a few small glitches, but Marshal took care of it for us.

Dennis S.

No Title

5.0 rating
December 7, 2016

everyone that assisted with my refinance was externally helpful. Matt discussed all my options and was always prompt to return my calls. Lauren was also very helpful and very patience, walking me through every step of the process.

Staci C.

No Title

5.0 rating
December 7, 2016

Great job from all the MHMC staff. The process went smoothly with some bumps along the way but overall it was an excellent experience. Won’t hesitate to recommend your company to my fellow vets. Thanks everyone and ‘HAPPY HOLIDAYS”.

Jess P.
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