Toll-Free 877 878 0100
Meridian Home Mortgage Reviews
Please submit a review of your mortgage experience- it's fast and easy!
We appreciate the opportunity to have served you and know others will benefit from hearing about your mortgage experience. We take pride in our company reputation and customer service record. Tell us how we did!
William K. 11/21/2014 1:43PM
They did an excellent job getting us into a better loan program. They were quick and efficient. We had great communication with them through out the process.
Barbara L. 11/21/2014 1:11PM
Your company and especially your representatives were very professional and very organized. They followed through as promised and completed the loan process in a very responsible time. We were completely satisfied and have already referred two people to your company.
Shelly M. 11/20/2014 8:48AM
After trying other companies I found Meridian to be the fastest, easiest and most pleasant to work with. They didn't take hours of my time on the phone like other companies and they explained everything to me so I understood what was happening, when and why. It was great and I cannot believe a refinance was this EASY!!! I am so very pleased!!!
Emeline G. 11/19/2014 9:47PM
First of all, we must say that everyone we dealt with was courteous, knowledgeable and easy to work with, from the intial contact to the woman who conducted the closing. However, our overall experience was less than stellar.
We initiated our refi in July 2014--the closing was in November 2104--4 full months later! We submitted the initial pack of paperwork which apparently was incomplete, so we submitted the remaining documents. The process involved first an appraisal, which we knew about, then we needed a water inspection, then a pest inspection. Mind you all of these took place on 3 separate days, two of them by the same person. Then the process was taking so long that updated paperwork was required...which stated the same information, just had a different date--and not just once, but several documents at separate times.
It seemed that every time something was needed we were contacted by a someone different. It would've been better to just have one person as our contact.
Very time consuming, frustrating experience which we hope never to have to do again.
Jose 11/19/2014 7:42PM
I wanted to thank those who helped me in refinancing my house and ensuring that the home loan is a VA loan. Everyone involved were very professional and the process was very short and quick. Really, Meridian Mortgage went 100% of the efforts and promised of the services they've offered. Both Marks-Manzo and Evelius, were brilliant and smart in helping me of getting the right track of paperwork together. That was very spectacular action of them! Thank you all and keep up with the great work!
Jose and Teresa Kader
Kelley W. 11/19/2014 2:56PM
Great experience! After gathering and submitting the paperwork, which was fairly simple (just scanned and emailed all of it), I really didn't think about it much. There were no calls or requests for additional paperwork. Got the appraisal done, which was the scariest part since you never really know what your house is worth until "they" tell you, and a few weeks later got the call from George that we were ready to close. Aside from that first batch of paperwork and the appraisal, I was barely part of this thing. I like that. There were no surprises. I like that too.
Special thanks to Tony, AJ, Drew, and George. Everything was as advertised. Once again, great experience!
Lawrence D. 11/19/2014 2:24PM
Verythrough and cery professiomal, they take their time to get it right.
Heyer 11/7/2014 4:15PM
We can't thank the Meridian Team enough! True professionals! They answered every question, promptly and were very supportive throughout the process.
Michael K. 11/6/2014 5:38PM
I appreciated the quick communication during the process. When you needed something and I sent it, your people responded back that they had received it in a timely manner. I also appreciated that they placed X's on the documents where my signature was needed as it helped me in reviewing the documents before sending them back to your company. Even when there was a misunderstanding because of a failure to communicate my requests on the part of your company from one employee to another, your people resolved the conflict quickly and efficiently to my satisfaction. I appreciated working with professionals who admit when a mistake and then correct it immediately.
Steffon L. 11/5/2014 11:09PM
I appreciated that your staff was efficient and Thorough during the whole process. The banks was asking us for alot of extra stuff. The guys at Meridian we very helpful resolving everything. Good job guys.
Pamela H. 11/5/2014 6:51PM
I am very happy with Meridian. All of the personnel were very helpful and guided me along with my refinance, which made everything so easy. I was leery at first to use a company that I've not heard of before, but I am so glad I did. I will definitely tell others about Meridian.
Thank you so much!
Ellen F. 11/5/2014 9:47AM
I think the whole team did an excellent job from beginning to end. I cannot thank Meridian Mortgage enough for helping my husband and I to refinance our mortgage. The money we are saving each month will surely help us achieve our retirement goals.
Thanks, again. I would not hesitate to recommend Meridian to my family and friends.
Douglas C. 11/4/2014 8:28PM
Your entire team went above and beyond helping me navigate my home loan refinacing process. Melinda was very helpful and kept me up to date on the progress. Your entire team was very efficient, ethical, and easy to work with. I would recommend your company to anyone wanting to refinance a home loan.
Judy Y. 11/4/2014 6:22PM
I had not conisidered refinancing before I received a letter in the mail from Meridian. Because of a high credit card balance due to medical bills and such, I decided to call and just check it out. I was very pleased that they said they could lower my current interest rate and include our credit card debt. It did take a little longer than I had anticipated and I was asked for the same information over and over again, however, everyone I dealt with was extremely nice and very helpful in explaining why it took longer than usual. They were very professional and curtious. I would recommend them to anyone who needs help in refinancing. I wish they were the ones handling my mortgage.
Alex G. 11/4/2014 11:57AM
I was shopping around for a refi to consolidate some debt. I was about to settle and go with another lender. But then got a mailer from Meridian. I've always been skeptical of these mailers and frankly, first time I've ever responded to one of them. The process did take longer than what I expected and there were a couple of hiccups along the way. Long story short, these guys beat the first lender with a much lower rate and significantly better offer. Well worth the delay.
doreen c. 11/4/2014 10:38AM
I was very pleased with your company. The responses were very prompt and the process was painless.
Christina M. 11/4/2014 10:28AM
Other than getting a slightly better rate than what I currently have I would not recommend Meridian to anyone. I received misinformation on multiple occasions. Never spoke with the same person and had to initiate all contact to follow up on the status of my loan. Several of the representatives I spoke with were not respectful at all and spoke to me in a condescending nature. I almost cancelled the loan but had already invested too much time and almost $500 for the appraisal (which I was originally advised would be rolled into the loan). Fortunately my loan has already been sold and I will no longer have to continue my relationship with your organization.
John C. 11/4/2014 10:01AM
Great job informing me on options pretty fast closing in all wonderful job hands down.
Barbara 10/30/2014 10:59PM
Appreciated the professional way people dealt with my paperwork. Would rather have dealt with one person than several. Drew mchale was the most supportive in providing specific progress on my paperwork, very professional! Great job Meridian!
john paul p. 10/17/2014 11:52AM
All started from a mail, then applied online and swiftly received a response back. Most of the communication was through email because of no signal at work and unable to received voicemail on time. It went everything smoothly and conveniently suited my time. During the closing, it happened in my home and the time frame I specified. Everything was efficient and professionally done. Thank you Meridian for helping me on my refinance, especially to Tony, Samantha, AJ, Diana & George! Greatly appreciated and definitely recommend to everybody. Thank you again!
Gene R. 10/16/2014 7:31AM
Very knowledgeable team working together to complete the refinancing. The refinancing experience was easy and smooth.
Mitch G. 10/15/2014 9:23PM
My whole refinance was a very smooth experience. Everyone at Meridian that I dealt with was very knowledgeable and helpful. Much easier process than I anticipated. I would recommend to anyone looking to refi, to at least give them a call.
TOMMY M. 10/15/2014 2:59PM
A great team and effort, began my refinance in August 2014 and closed on Oct 13. The whole team at Meridian was great and gave me outstanding service and help. Did not have to run around and get answer.
Thanks to all the members that worked on my home refinance. Thanks again.............Tom Martin.
John T. 10/15/2014 2:30PM
It took nearly 4 months from the time I first contacted Meridian until I received the "clear to close", but my mortgage refinance process finally went through successfully. The delays were painful, as I was asked to provide additional information/documentation 6 or 7 times after I initially submitted the application, including 3 times after I was told that nothing else would be required. I will say that everyone I spoke with at Meridian was very nice to me and very apologetic, and at this point I am happy with the results.
ERIC V. 10/9/2014 12:02AM
It took longer than I thought, but the communication between us was great. I got back every message I left. Any fax that was sent was followed up by a call or e-mail that it was received. Thanks Guys...You really helped me a lot.
robert r. 10/7/2014 5:11PM
It was very fast and easy and the people I talked to were friendly and helpful. Thanks you very much. r rossini
Pete K. 10/7/2014 11:11AM
A painless experience with all the help and support I received from the Meridian staff. Never saw an offer from a mailer work up until now.
Cynthia B. 10/7/2014 9:44AM
excellent service and response to concerns and questions
John/Patricia R. 10/6/2014 9:44PM
The mailed "invitation" cau ht our eye and interest over the zillion others we re ularly receive. Any contact we had with staff was pleasurable because of their positive attitude, sense of humor and ability to accomodate to our needs. Services were always fast and efficient, even to closin in Las Ve as when we were visitin there on vacation. Everyone was terrific,
All communications and instructions were clearly and concisely written or articulated. We would recommend Meridian to anyone we cared about.
Jerry C. 10/6/2014 3:30PM
Thank you for your diligence, brevity and convenience in guiding us through the vast maze of paperwork required to fulfill a refinance of our mortgage. The folks at Meridian kept us informed and up-to-date as the process moved through to completion. In addition, the attorney you utilized was prompt, knowledgeable and professional as were all Meridian employees. Thank you again,
Jerry L. Cummings, Sr.
Jeff B. 10/6/2014 3:26PM
Everyone at Meridian was great to work with. A couple of delays due to my going out of town for two weeks after I started the refinance process and a staff member quitting. George picked the ball up and ran with it. The appraisal was fast which helped keep the process moving forward. The closing was excellent with the closer coming to my house on my time schedule. All done Professionally-thank you. Almost threw the mailer in the garbage, glad I didn't.
Rebecca W. 9/29/2014 5:09PM
I was a little skeptical when we received the offer in the mail to do a refinance for us. We decided to take a chance and see if they really would help us. They called and talked to my husband and explained what they could do for us and what the steps would be.
Meridian contacts were polite, helpful. They kept you up-to-date on where they were with your paperwork.
The only negative is that they request a lot of paperwork and need to realize you need more time to get the paperwork especially when you work. However, I know they were doing their job.
They really helped us with our refinancing when others would not. The closing went very smoothly.
Thank you Meridian for doing a wonderful job and helping us refi our home.
Brian 9/24/2014 10:55AM
I received a mailer from Meridian - actually I think I received two or three - and frankly, I was a little skeptical at first. The whole thing - like a lot of mailers - seemed too good to be true. However, I did reach out via the online portal with my financial needs.
Within a couple days, Tony reached out via both email and phone to present me with the re-fi offer. I was very impressed by how accessible everyone was.
While the process took a little longer than I anticipated, in the end it was worth it. I received a very favorable deal, and the best part is that everyone at Meridian was extremely helpful all the way through. From Tony to AJ, and then at closing George was terrific - explaining all the steps clearly, and even getting paged when I called him up one time, just to answer my call! (I would have been fine with a voicemail and call back!)
I would recommend Meridian to anyone looking to either buy or re-fi. The personnel and customer service was top-notch, which is the most important thing when you are in the stressful period of trying to buy or refinance your house. Thank you!
Ken S. 9/18/2014 2:03PM
I was not even shopping or thinking about a re-fi, until I got a mailer from Meridian. I have received the competition's mailers in the past and tossed them, and we have all seen the competitors TV Ads. I don't know why but I read it over and called Tony.
At first I thought this was all pie in the sky salesmanship. However, 15-minutes later I was convinced this was the way to go. After getting the initial details from Tony, he even suggested I have my Financial Advisor look everything over. Two days later my FA called and said he could not beat the deal and to go for it.
We did, and all I can say was that I was very impressed by the integrity, caring and professional "can-do" attitude displayed by all the staff members we dealt with, Tony, AJ, Diana, George and a couple more team members I don't recall. What a team! I have already given the Meridian name out to several friend's and will continue to do so if I ever hear of someone looking to buy or re-fi.
Thank You very much, you not only did what was promised but even more.
Ken and Jennifer Snook
deane and robert o. 9/17/2014 9:49PM
We tried a couple of times to get help reducing our payments with our former loan company, Navy Federal Credit Union. We explained that my husband was nearing retirement and that we needed to reduce our expenses. They could of cared less. After our attempts with them they then started to have their collection department call and badger us monthly when we were not even behind on our loan. Meridian went over and above to help us secure a better and lower cost loan so that in the near future my husband and I will be able to retire with no financial burdens. Meridian was so efficient and helpful in all aspects of the loan process. Ata-boys to Tony, Samantha, Mr. Price and all those who supported us this our loan process.
Christine B. 9/17/2014 7:25PM
Completing a refi on an existing mortgage, even when getting a better rate and a sizable cash-out for home improvements isn't a really enjoyable experience...a slog through old tax documents, running down pieces of paper, signing your name a lot of times. A lot. But, I have to say that my experience with Meridian has confounded all the typical notions of an indifferent bureaucracy with only their bottom line in mind. The people at Meridian, from the initial contact who helped us come to a decision to the notary who came to our home and cheerfully tolerated our dogs' unwanted attention, were great. Helpful and funny and kind. Actual people answer the phone! I feel like I have found friends. The world should work like this.
M&J McGovern 9/17/2014 1:18PM
Your staff, headed by Tony Eckert with Drew McHale, and George Belt, proved to be professional, accurate as to procedures and time frame requirements.
The interest lock-in figure was spot-on; the first time this has ever happened. Your appraisal team (The Richards Group) provided the lender - V.A. - with an accurate home value which reflected this areas current market activity.
The increasingly complexity of the mortgage process requires a knowledgable team effort, and this team has it. We couldn't be any more satisfied.
Patricia M. 9/17/2014 9:00AM
I don't think you want to hear from us. We have refinanced several times in the past and have NEVER had it take as long as this did. We had to keep sending copies of things that we'd already sent over and over. I believe it took about 3 months to do this.
The woman that came and did the closing, however, was amazing! She was the fastest I've ever seen!
Cecil M. 9/16/2014 5:53PM
I found Meridian Mortgage to be very tedious to insure proper documents were prepared correctly in order for smooth process. The staff was courteous and profession . They were great folks to do business with. I appreciate all the assistance. Thanks.
Therese P. 9/15/2014 10:41PM
My case was handled professionally from my initial call to my closing, While I compliment Meridian on your professionalism, I was also treated warmly and no question was too small or inconsequential to receive a polite and well informed answer. Thank you
james j. 9/15/2014 9:48PM
Thanks for refinancing me, I received a lot of help. I know I'm challenged with my tech and your team worked with me and got the job done. Your employee Diane was very helpful, and the lady who came to my house to close and dot I'S and t's was great as well. Thanks James t. Johnson
Darren 9/15/2014 8:47PM
The staff at Meridian were very professional doing my refinance process. Thanks for a job well done.
Maria S. G. 9/15/2014 5:41PM
I started the refinance process the end of May. From the beginning, the staff at Meridian truly listened to me and went the extra mile for me when it came to dealing with Fannie Mae and their insurance policy rules. I appreciate them going the extra mile. From Tony, Captain Dan, Diana, George and anyone else who worked behind the scenes, I truly appreciated their explanations and taking the time to keep me informed. They gave me a chance when everyone else was hemming and hawing. Owning a condo these days is almost like "taboo." Thanks again for all your efforts and encouraging words.
Larry W. 9/15/2014 4:45PM
Just completed a VA loan with Meridian and even though it took longer than we thought it would it turned out just find. Every person we talked to was very helpful.
robert b. 9/15/2014 3:31PM
I was thoroughly impressed from start to finish with the Meridian Experience. I had been trying to refinance for about a year and "pulled the plug" on Quicken after a few frustrating experiences. I experienced no such frustration with Meridian. I was impressed, for instance, that Meridian did not want upfront money for the appraisal because I was a veteran. This meant a lot to me and Meridian just got better as the process proceeded.
Dan 9/15/2014 1:05PM
Tony was a great contact person and quickly and efficiently returned all calls/emails.
Diana P. was also extremely wonderful to work with. Very quick on responding to questions and always happy to help.
I would recommend Meridian and would use them again in the future.
Michael F. 9/15/2014 12:13PM
These guys have made my life so much easier.
Great job! Thanks
Leroy C. 9/15/2014 11:58AM
I think you did a super job.. process seemed to take longer than Ive ever had before,, but with all new rules, and foreclosures, I understand,, lucky I wasnt in a hurry.. over grade for Meridian Home Mortgage.. is #10
Lisa S. 9/15/2014 11:46AM
Everything went fast and smooth. I dealt with several people and everyone was professional and courteous.
The only thing I was a bit disturbed about was my home insurance policy was changed before the loan was finalized. Thank goodness it all went through fine. Thank you.
Mary 9/2/2014 2:31PM
I appreciate all the help given me during my loan process. Thanks to everyone.
Sincerely, Mary E. Rousseau
Mike N. 8/28/2014 9:41AM
Tony, Samantha, and Greg were all outstanding. Went very smooth and everything was explained every step of the way. Thank you for a job well done!
Les F. 8/26/2014 10:09PM
I was very disappointed with the service I received from the time I accepted Meridian's preapproved refinance mortgage offer through the time of closing. The process took from late April to late August after I was told it would be less than 60 days. I had to initiate all status updates throughout the processing of my loan. I was passed around to multiple people and documents I submitted were lost and I had to submit the same document multiple times because I was provided outdated forms. It wasn't until I gave Meridian a one week ultimatum to close my loan or I pull the plug that my closing was finally scheduled and completed. I would not recommend Meridian to others due to my experience. Meridian has some work to do to earn the respect of its customers. Good Luck!
Marlon S. 8/26/2014 4:29PM
Extra mile service was truly our experience with working through our new mortgage with Meridian. It was smoothly managed top to bottom, and didn't make us feel overwhelmed by the process employed to securing our REFI VA home loan. We are now experiencing relief from high interest credit card rates from our previous creditors. It was completely managed by the fine staff members of Meridian, and secured at a much lower rate of interest.
Our previous 1st, 2nd and credit card debt completely manageable, and reduced by rolling them into a 1st only mortgage, that is less than our previous first mortgage payment was on it own. Don't have any other words convey are appreciation and this wonderful experience, except that "Meridian Home Mortgage is at the top of our list."
Thank you so very much...... Marlon and Laura - SoCal area residents
Kathleen B. 8/26/2014 9:09AM
We obtained a VA loan and I felt that it was taking forever to process. My husband explained the need to provide all necessary documentation because of the specific type of loan that we were applying for.
All of the people that we worked with at Meridian were extremely professional and friendly. We were very satisfied with the effort to accommodate us while we were on vacation in Tennessee and we actually closed our loan in the camper. We would like to thank all of the team that we worked with throughout the process of closing this loan.
Lori S. 8/25/2014 9:19PM
My experience working with Meridian was great from start to finish. They made it very easy to get everything done and were always very responsive to any of my questions. I liked that the closing was done at our home and we did not have to travel to an attorney's office to finalize the paperwork. I would definitely recommend Meridian to others! Thank you!
Sheryl M. 8/22/2014 4:23PM
I've refinanced on my current home and one I had before this one and I must say overall the experience with Meridian was the best overall. Specifically, when I had a concerns about some of the loan terms it was quickly resolved. Also I was planning to be out of town on the date the initial closing was to take place and the date was adjusted so that I could close and go away knowing it was completed. The appraiser was on time and went about his duties professionally and quickly. The individual who did the settlement was very knowledgeable about the process; answered all of my questions; and he too went about his duties professonally and quickly. Thank you to everyone on the team who assisted me from my initial experience with Tony Eckert, followed by Samantha Zellmar, and finally George Belt--KUDOS! I would recommend Meridian to others.
Michael P. 8/21/2014 10:21PM
Great experience with George and the team. Thanks for guiding us through a tricky process.
Jeremiah F. 8/21/2014 3:40PM
Diana from the Pipeline Dept. was very patient and professional at some tense times going through the re-finance process. Any time I had a question she had an answer. I really appreciate Diana professionalism and time when a lot of companies/employees lack that these days.
She treated me like a person and not a number!!
Chris B. M. 8/21/2014 10:16AM
Recently completed our home refinance. Our go to guy during this entire process was George Belt. George assisted us through every phase of securing our new mortgage, he was invaluable to us, explaining every detail of this very complicated process clearly and helping to ease the stress that goes along with mortgage application.
Can't say enough good things about George Belt and Meridian.
John B. 8/20/2014 9:48PM
Our experience with Meridian was professional. All of our questions were answered in a timely manner. And they continually kept us informed about the progress of our mortgage. The best part about Meridian is they made the paperwork extremely simple and easy to understand. An agent came to our home for signing the closing papers which was very convenient. We were very pleased with our overall experience with Meridian.
David S. 8/20/2014 8:11PM
At every step of the way, my wife and I found Meridian to be not just professional but proactive in moving our VA refinance to a successful conclusion. Calls and emails were handle promptly. They created expectations and assurances that were fulfilled without issue. Meridian is blessed with a friendly group of people who just happen to be very efficient and knowledgeable at what they do. We have no hesitation in recommended your services to others.
Clint N. 8/20/2014 4:07PM
I always seem to get tons of flyers and letters in the mail to refi and cash out on a VA mortgage. Normally I toss them, but this time I chose to check out Meridian and noticed they had good ratings, BBB rating was good, and seemed to be a decent company to work with. So I called up and got the ball rolling. I ended up working with George Belt and was very satisfied with everything he did for me. He kept me in the loop, constantly answering questions for me and kept me patient when I felt funding was taking too long. I appreciated his patience and professionalism. He made what can be a painstaking process much easier.
THANKS George and Meridian
Lawrence A. 8/20/2014 4:03PM
My refinance experience with Meridian could not have been better. They took care of all the details, and George even went to bat for me with my investment brokers to obtain information they were hesitant to provide. The process is all over and done now, and everything turned out fine. I would recommend Meridian to anyone looking for a home mortgage.
VINCENT S. 8/20/2014 2:37PM
Our mortgage experience was very satisfactory indeed.
Everything went smoothly and truthfully.
Your response to our questions and concerns have been answered promptly
I was lucky and thank to do business with you
NOTE: UP TO NOW, I HAVE NOT RECEIVED COPY OF MY APPRAISAL.
PLS SEND COPY.
William D. 8/20/2014 10:38AM
Observations on the Refi process.
Meridian: Very easy to work with, Drew kept me informed during the entire process. Everyone there was very professional and I could feel they were genuine in their efforts to protect my interests and to make the process as painless as possible.
VA Appraisal/Inspection: I never saw the appraisal / inspection report until after closing. Having bought a home using my VA loan before I am somewhat aware of the process. I was very surprised when the house appraised for the amount it did compared to comps and other properties in our area. I would have liked to see the inspection also because I thought I had a couple of items that VA would have required me to do to be in compliance. I am not going to say what they are J. Overall this was smooth.
Termite Inspection: I didn't agree with their inspection and p robably could have argued the point but we wanted to get it finished. I gave them scathing / 0 star recommendations on Angie's List and a couple of other web sites. The inspector and front office was the issue, they guys that came to do the treatment were very professional.
Well test: They came back with a result that showed bacteria in the water and offered to chlorinate and retest. I think this was a ploy to charge more money. I chlorinated myself and scheduled a retest. To my knowledge they never came back out to take another sample.
I would not recommend having any dealing with them in the future.
Dave G. 8/20/2014 5:20AM
Smoothest mortgage process I have been through.
Wallace R. W. 8/19/2014 9:10PM
Thank you for believing in me and helping me get back on the right track with my finances. I'm thankful for George Belt. Without his help and encouragement, I might have given up 1/2 way through this process.
Wallace Ron Whitworth
James H. 8/19/2014 6:12PM
Overall we were pretty much pleased with Meridian. The loan process took a lot longer that we had expected. At one point about two months into the refinance we almost dropped Meridian and went with another mortgage company that wanted our business. Also, it did seem that we were turned over to many different people after starting the loan process. With the exception of George (he seemed to be irritated that we asked questions or even called) all of the employees that we had contact with were very courteous and knowledgeable. Diana Paquet was the most helpful person during the process. Excellent knowledge, personality and very helpful.
Lorie 8/19/2014 1:48PM
Took a little longer than I had expected, but overall services and dealings with the staff were great!
Kevin G. 8/19/2014 1:28PM
My experience with Meridian Home Mortgage was awesome. I would definitely give them a A+. I was told in the beginning how much money they could save me each month and they delivered on that promise. Thanks again to Tony and George with assisting me with this loan and they will come highly recomended to all of my friends and family! Thank You for everything!
Randa G. 8/1/2014 11:43AM
I am a complainer! If there had been any issues, I'd certainly let you know. On the contrary, everyone I dealt with was knowledgeable and helpful. Each person I spoke with did what they said they would do and in the time frame promised. We made a good decision going with Meridian.
Rowland S. 7/28/2014 5:38PM
The Meridian Team that helped me made everything go very smooth. Tony, George, and Drew all worked hard to get my refinance completed before 7/18. My wife was going to be out of town from 7/18 through 7/30 and they were able to get our close done prior to her leaving. This was a great help, thanks guys.
Vicki W. 7/24/2014 6:52PM
The Meridian team made our home refinancing go so smoothly and they were never too busy to answer questions and explain the time it might take for our
paperwork to go through. I would highly recommend them to anyone wanting
to refinance their home. They know what they are doing and were a pleasure to work with.
Jeff M. 7/24/2014 5:48PM
The experience I had with meridian was a good one, the only negative part about it was how long it took. I was expecting a month and it dragged on for two. After the appraisal I was told to repair some things the appraiser did not even care to about nor want to check.
Everyone I came in contact with was friendly and nice.
Keni 7/21/2014 11:48AM
The entire team at Meridian was extremely professional and so very helpful. This was by far one of the smoothest transactions I have done!
Kim 7/17/2014 10:06AM
WELL, it started off pretty good, we immediately returned paperwork required, paid for our appraisal, it came in good, BUT it was only suppose to take 30 days to close, the two initial contacts were very kind and friendly, but when we had to be in contact with George like many other customers, he did make me feel like I was inconveniencing him and was very short and stern, made me feel dumb if I asked him a direct question, bad customer service. We finally closed 60 days from the initial contact. I almost dropped them when another company I inquired with a year ago called me and guaranteed closing within 14 days, was not a broker and about $4,000.00 less fees with that much more cash in our pockets. I personally would not refer them to somebody.
Brandon B. 7/15/2014 8:26PM
Worst mortgage experience ever. It took 3 full months to complete. The first person insisted we start with a VA loan, even though I told him I did not meet the years of service requirement. A month later they finally hear back from the VA that I don't qualify. George from Meridian calls to advise and is noticably irritated that I wasted their time.
Now they started over with an FHA loan. Originally I was told the appraisal was covered by Meridian but now the new rep is advising me that I have to pay the appraisal. Streetlinks appraisals lived up to every review I read online about them, but I have no choice but to use them. $475.
Every conversation with George felt like I was bothering them with my existence and that no matter how long it had been since I heard from, I was only irritating them by calling to check on the status.
Once the mortgage was fin ally ready to close, all of the payoff amounts were based on the balances when they pulled my credit report, 3 months earlier. So now I have way over paid on all of the accounts and have to wait for refunds from everyone.
No interest in helping, rude employees, and a general lack of any customer service leave me wanting to warn others to go elsewhere. Anywhere else has to be better.
Mr. & Mrs. James C. 7/15/2014 3:48PM
We have been quite pleased with the help that Meridian has extended in helping us to attain a refinancing of our mortgage. their service has been outstanding and their people have gone out of their way with help.
Adam 7/15/2014 3:21PM
From the point I called to inquire about refinancing my home to the day of closing, the customer service provided by Meridian was excellent. I had LOTS of questions and made several calls and each time I received a quick response. I could not of asked for a better experience and would recommend Meridian Home Mortgage to anyone looking for Mortgage services. Job well done!
Cleaver 6/20/2014 10:08AM
what a wonderful job you did for us! there is a reason things happen when they do! thank you for all your time and effort with our problems we can breath a little bit easier now. thanks again sincerely the cleavers
William A. 6/7/2014 8:37AM
I first heard about Meridian through the mail, Did a little research on them and decided to give them a call. Happy that I did, everyone was very responsive to whatever concerns that I had. Thanks to Tony Tucci & Drew McHale closed in about four weeks. I would surely recommend Meridian to anyone who would be interested in refinancing. Job well done.
Daniel j. C. 6/7/2014 8:20AM
All the members of the Meridian team did an excellent job. Dan
Michael Y. 6/7/2014 4:07AM
Your team got me what i wanted when i really didnt think it was possible. There was some unexpected last minute charges, but thats not the first time that happened at a closing. All in all it was a good experience and would recomend your company to anyone. Thank you.
Nancy H. 6/3/2014 9:58 AM
I was very pleased with the mortgage experience. It was fast, everyone was helpful and courteous. Many thanks. I would definitely recommend this company to anyone.
John 6/3/2014 7:33AM
Did an excellent job of getting the refinance completed in three weeks. I would defintely use them again and recommend them to anyone.
Jack & Cec T. 6/2/2014 3:13PM
I first heard about Meridian Home Mortgage through the internet. I usually delete immediately, but randomly thought I'll just try this one once. I'm certainly glad that I did. We now pay half the interest we were paying and had a very pleasant experience throughout the whole process. Dave Committee started with the initial explanation of how everything works and was terrific about explaining and returning e-mails. After starting to work with George as the process moved along, I was truly impressed with the level of courtesy and kindness he presents. He returned e mails and phone calls immediately with great explanation as to where we were in our refi. Thank you all at Meridian for a painless trouble free refinance.
Richard S. 5/20/2014 10:11AM
Meridian helped us with a VA loan refinance application and cash out fixed mortgage. The process was true to form, good follow-up and efficient.
Thank you all.
Courtney G. 5/11/2014 5:43PM
My experience with Meridian had its highs and lows. I know every person's experience is different. Its my goal to be honest so that you can improve any part of the process that may need improvement for future customers. I was initially extremely impressed with my first contact with a representative. I spoke with Dave Committee and he was very knowledgeable and also very honest which I appreciated. He was up front with what Meridian would be able to do, given the lower value of our home. We were told it was a possibility that we would qualify for a 2.5% interest rate for our refinance. I told a couple of my friends how impressed I was with Meridian at that point. However, that was definitely the best interaction I was to have. There were some e-mails and phone calls after that to collect necessary information to process the loan. I was anticipating that somebody woul d contact me at some point and let me know the exact interest rate that we ended up qualifying for and what the terms of the loan we qualified for would be. That did not happen. Things kind of fell silent in the middle of the process. The first time we heard what we qualified for, was in the phone call we received saying we would be closing. It would be more helpful if the customer was notified before closing with information on what the actual details of the loan would be. I do want to say that every time I spoke with somebody from Meridian, they were attentive and professional and polite.
Wendy W. 5/6/2014 12:00AM
I Was very pleased with Meridian Home Mortgage. They were very helpful through the process and keep us informed when the underwriters needed more information to complete the process. Everytime I left a message they responded back very quickly and in a timely manner. I would recommend Meridian to anyone that wanted to refinance their home. Thank you for giving us the financial freedom we needed.
John & Diane d. 5/5/2014 10:13PM
I appreciate all the work that the Meridian team did to get my loan approved then closed. I was very impressed with the high level of professionalism and communication. You kept us informed all through the process. I also was very impressed with the integrity of the team. You did exactly what you said you would do and when you said that you would do it. The positive attitudes shared by everyone was contagious. Thank you for saving us a ton of money! I will definitely recommend your services to others.
Don B. 5/5/2014 4:18PM
I want to thank everyone I worked with at Meridian Home Mortgage for helping me get my new VA loan. Everyone I worked with were friendly, knowledgeable and polite. The whole process was fast and painless. Thanks again. I would recommend you to all my friends
Ralph T. 5/5/2014 3:13PM
I never thought a mortgage brokerage company existed that didn't have all of the persons involved living on different planets, speaking different languages and not talking to each other. What a welcome surprise and a pleasant experience. No repeat requests for the same information, no evasive answers, no long periods of no communication and, most importantly, each person did exactly what they said they would do and did it when they said they would do it. Their process should be the model for other such companies. Prompt answers to any questions were the norm. I would recommend them to anyone.
Benilith G. 5/5/2014 1:44PM
Even though we were told that everything was in order and that approval was iminent, settlement was put off several weeks (supposedly becasue the underwriter needed more info and more info and more info). Because of this settlement was delayed and has cost us extra in unforseen fees from the credit card companies. Everyone was pleasant and knowledgeable but we did not appreciate the delays.
Charles W. 5/5/2014 11:04AM
We cannot begin to thank Meridian Home Mortgage enough for the manner in which they handled our refinancing request. The entire staff was helpful, courteous and, most of all, knowledgeable. We are so very grateful to them and would deal with them in the future with no hesitancy. Thanks again, Meridian!
Howard A. 5/5/2014 10:51AM
I would like to thank all of the people involved in my home refinancing . My VA loan offered a number of challenges and a whole lot of patience. The individuals
that I worked with were professional and always there when I needed them.
I would recommend Meridian to any one interested in refinancing or a new mortgage.
Jenny 5/1/2014 3:49PM
This has been the worst refinance experience I have ever had. The staff do not communicate with each other, which is ridiculous for a company with an assembly-line style process. Every step of the way there was a new person calling me who knew nothing about our situation and consistently had the home address and other information incorrect. It is just ridiculous that they send advertisements encouraging military families to refinance their VA loan with them when they clearly have little experience or knowledge in this area. Just now, after 4 MONTHS of this, we finally got a call that we will be able to sign our closing papers. George (no last name provided) was rude and treated me with disrespect for having questions and for having to inform him that my husband and I live in different states due to his active duty assignment and would need to sign the documents separatel y, which is something I have told EVERY person along the way. I will never recommend this company to anyone and will be posting this on every military blog, social media site, and my personal contacts to NOT do business with this company.
Dorothy W. 4/18/2014 12:26AM
The Meridian Home Mortgage Team Took care of my refinance needs for my home and was amazingly efficient and timely on every aspect of the process. They kept me informed and at ease every step of the way. Never made an attempt to present one thing and then shift it to something different in the end. From start to finish this is the best company hands down to ever handle business in the excellent manner in which they did for me. My total and sole confidence and recommendation for any Mortgage needs anyone may have is Meridian Home Mortgage Services. Don't make the mistake and do business without them. Thank you Meridian Team you are the Very Best !